Hear for You Plan

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Get Access To Advanced Hearing Care, Irrespective Of Where You Purchased Your Hearing Aids

When it comes to your hearing health, you know firsthand that it doesn’t just stop when you buy hearing aids, as to achieve quality hearing throughout your life, ongoing care, service, and support from the experts is key.

But not everyone is aware of that, which is why, for so many who purchase hearing devices online or through a big box store, they’re not getting anywhere near the follow-up service they need, leaving them frustrated and in need of support.

What’s more, we’re hearing that many people don’t seek out support from audiologists or hearing care specialists because they believe that as they bought their hearing devices elsewhere, it precludes them from specialist help.

As some of the most reputable audiologists in Fall River, Hyannis, and Dartmouth, we completely understand why this is happening and want you to know that we are here for anyone who may need our help, which is why we developed our “Hear For You Plan,” which allows you to access advanced hearing care, support, and expertise irrespective of where you purchased your hearing devices from.

What Patients Say

The ‘Hear For You Plan’ Treats Everyone The Same – Here’s What’s Included:

The “Hear For You Plan” includes all the benefits that our patients receive, ensuring that you can receive the same levels of ongoing support and care from a trusted local provider.

Comprehensive diagnostic testing and evaluation – These advanced tests look beyond your basic ability to hear and focus heavily on ensuring your hearing health is prioritized through comprehensive testing.
Annual hearing tests
Same-day walk-in troubleshooting and in-office repairs, plus fine-tuning and personalization and reprogramming
Professional hearing aids clean (whenever you need it)Professional earwax removal if your ears feel blocked, clogged or you are struggling to hear
Friendly guidance regarding proper use and system adaptations
Helpful otoscopy videos (that explain how your ears work and how we work your ears!)
Plus, should you ever need to step into new hearing technology, you will benefit from:

  • Expert impressions of your ear for custom fitted products
  • Expert fitting and adjustments to your individual hearing profile
  • Personalized device selection, guidance, and demonstration
how to encourage a stubborn man to get his hearing tested free guide by Duncan Hearing

FREE DOWNLOAD: HOW TO ENCOURAGE A STUBBORN MAN TO GET HIS HEARING TESTED

With hearing loss impacting 1 in 5 of us, the data suggests that at least one special person in our lives are struggling with hearing loss. The challenge is that it's often difficult for these people to admit that they have a challenge with their hearing or be open to seeking help.

That's why we have developed a free white-paper to help you to understand the different ways that you can support a loved one and encourage them to get the help that they need.

Patient Stories

Learn More About The ‘Hear For You Plan’

To learn more about our “Hear For You Plan” and to schedule your consultation to ensure you’re getting the best performance from your existing hearing devices, please complete the form and we’ll contact you shortly.

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How to Improve Your Hearing Aid's Performance

Whether you’ve had your hearing aids for a while, or you’ve just invested in them, you might be aware that their quality drops from time to time

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Patient Care Coordinator Required to Join Winning Team

Duncan Hearing Healthcare is in search of a Patient Care Coordinator to join our amazing team in Fall River, Massachusetts. It’s an opportunity to be part of a nationally respected team of passionate people who have built a stellar reputation as the most caring, trustworthy, and experienced hearing care experts in Massachusetts.

We’re now seeking someone that wants to join our work family, show us the commitment that we’ll show them and be part of shaping our future, as one of our patient care coordinators.

To join our team, we care much more about you, your personality, and your career ambitions. From our experience, a great patient care coordinator cares more about people than anything else, they feel a duty to help others, and they’re often willing to go far beyond normal expectations to delight their patients.

If this is how your co-workers and friends would describe you, we’d like to meet you:

  • Positive attitude, always a pleasure to be around, great sense of humor
  • Friendly, warm, a people person – and comes across the very first time you meet someone, even on the telephone
  • Patient, compassionate, helpful especially with older people. Even temperament, calm, always pleasant, unflappable. Has a knack for being able to turn a frown into a smile
  • Committed, dedicated, a great teammate, pitches in without being asked, puts team accomplishments ahead of individual accomplishments
  • Accurate, detailed, gets things right, double checks their own work, makes very few mistakes
  • Owns it: accepts responsibility, credits others for successes and accepts responsibility for failures. Always finds a constructive way to solve a problem
  • Coachable, doesn’t get defensive, accepts feedback with a positive attitude. Always looking for ways to grow and improve
  • Reliable, dependable, doesn’t just arrive on time: often comes in a little early to make sure they’re prepared for the day; willing to stay late when there’s work that needs to be done

These statements also describe the people you’ll be working with in our office. It’s the kind of culture we’ve developed, and we’re absolutely committed to maintaining that culture.

The person we hire has to be a great fit, and we’re prepared to wait until the perfect match comes along.

This isn’t just a job: it’s a commitment to a team, serving a real purpose, helping people stay connected with their loved ones and enjoy life.

If that appeals to you, and the above description made you say “Hey! That’s me!”, then we’d love to talk. We want to see your resume, so send that along! We are so excited to find the right fit for this position!
Job Type: Full-time, 9-5, M-F, Competitive base salary (depending on experience) plus Commissions/Bonuses, Benefits including 401k available, paid holidays off, PTO included

Experience required in the following areas:

  • Excellent customer service experience is essential!
  • Insurance verification experience is beneficial