Westport, MA

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Trust Your Hearing Care To Our Experts Near Westport, MA

The old stigma of hearing aids is dying slowly, but it is dying, thanks to modern hearing aid technology. A visit to an audiologist near Westport, MA will allow you the opportunity to see that hearing aids are no longer the bulky, ugly, frustrating gadgets your parents or grandparents wore but a powerful digital tool to improve your quality of life.

Providing education, support, and healthy hearing solutions to people all over Massachusetts has been the mission of Duncan Hearing Healthcare since 2003. Local physicians and thousands of patients have come to trust our team of hearing care professionals, including our ten doctors of audiology, to meet their needs with expert hearing care in communities such as Dartmouth, Fall River, Hyannis, and Falmouth.

How We Can Help

Custom Hearing Care Starts With A Hearing Assessment

The outdated misconceptions about hearing aids is one of the reasons that many people with hearing challenges avoid hearing assessments and the custom hearing solutions they produce. Using a hearing assessment, a doctor of audiology can provide an effective solution to your hearing challenges by programming your hearing aids to address your unique hearing needs.

In spite of the fact that the CDC reports that hearing loss is the third most common chronic physical health condition in the U.S., beating out cancer and diabetes, many leave hearing assessments off their list of health screening priorities. Early detection, by scheduling a quick, non-invasive hearing assessment at our Dartmouth clinic, represents your best option for stopping the damage to your hearing and limiting the effects of hearing loss on your quality of life.

We Provide Westport, MA With Advanced Hearing Aid Technology

You can eliminate the outdated stigma related to those bulky, frustrating hearing aids your parents or grandparents wore because today’s advanced hearing technology is smaller, lighter, and more powerful. Rechargeable batteries, noise cancellation technology, and the capacity to link your device to your smartphone, television, or PC are among the highlighted features of modern hearing aid technology capable of amplifying your life as much as it does your hearing.

Follow-up care for our patients is one way our hearing instrument specialists distinguish themselves from common hearing aid dispensers. Ongoing care at Duncan Hearing includes providing free hearing aid tune-ups, clean and check services, and hearing aid repairs to our patients in and around Westport as well as hearing aid users who are non-patients at affordable rates.

Get the Help You Need With The Ringing In Your Ears

The CDC reports that the ringing, whistling, hissing, buzzing, or pulsing sounds that characterize tinnitus affect about 50 million Americans annually with about 20 million experiencing chronic symptoms and 2 million experiencing a severity that is debilitating. Chronic tinnitus causes stress, loss of sleep, and makes it extremely difficult to concentrate on day-to-day tasks.

If your or a loved one’s quality of life near Westport, MA is being threatened by the stress, anxiety, loss of sleep, and focus issues produced by chronic tinnitus, you can find hope and the relief you need at Duncan Hearing. Our team of experts provides accurate tinnitus assessments as well as proven management techniques and technologies to help you manage your condition.

Low-Contact And No-Contact Appointments Available For Westport

You are our first priority at Duncan Hearing Healthcare, which is why we offer alternative curb-side and tele-audiology appointments to address your need for safety and convenience.

Take advantage of our curb-side service in order to get top-level hearing care support, such as a hearing aid clean and check, hearing aid repairs, help with troubleshooting or adjusting your device, and hearing tests, at our Dartmouth location without leaving your vehicle.

In 2020, the pandemic made it necessary to come up with a no-contact hearing care alternative, but we kept our tele-audiology service in place because we understand that traveling, schedules, and health-related challenges can make attending an appointment in Dartmouth inconvenient. With tele-audiology, you can continue to have access to one of our hearing care experts to address your needs without leaving your Westport home.

Your Nearest Office

Dartmouth Hearing Center

Address:
654 State Rd
Dartmouth
MA 02747

Phone No: 508-910-2221
Fax No:
508-910-2214

Duncan Hearing Healthcare

Meet the Team

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Patient Resources

LOVE LOCAL: The Back Eddy

LOVE LOCAL: The Back Eddy

Our team knows how vital our local businesses are to creating a strong local community. It is so important to keep these small hometown businesses going and to let residents know what’s available so they can support them and help them grow. Our “Love Local” post this...

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Fall River

508-674-3334

Hyannis

508-862-0255

Dartmouth

508-910-2221

Falmouth

508-548-8123

Patient Care Coordinator at a Fast-Growing and Locally Respected Hearing Care Practice

This isn’t just a “job”. It’s an opportunity to be part of a locally respected and passionate group of people that have built a stellar reputation as the most caring, trustworthy, and experienced audiological groups in Fall River, Dartmouth, and Hyannis.

We’re now seeking somebody that wants to join our “family” and shows the same commitment that we show our staff and be part of shaping our future, as a Patient Care Coordinator.

We have 3 positions to fill, 1 full time, 1 part time with the opportunity to grow into a full time role, and 1 part time.

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If you want to know more about who we are and whether our company culture is right for you, before further investing your time in this job advert, then please click here.

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As you’re still reading, you must like what you’ve seen.

The truth is, we’ve developed a very special culture, and we’re absolutely committed to maintaining it. The person that we hire must be a great fit, and we’re prepared to wait until the perfect match comes along.

Although your experience plays a key role in this process, your personality traits and attitude are the number one priority. If this is how your co-workers and friends would describe you, then we may be the ideal match:

  • Always happy, smiles a lot, positive attitude, always a pleasure to be around.
  • Friendly, warm, an extrovert, a people person – this comes across the very first time you meet someone, even on the telephone.
  • Patient, compassionate, helpful especially with older people. Even temperament, calm, always pleasant, unflappable. Has a knack for being able to turn a frown into a smile.
  • Committed, dedicated, a great teammate, pitches in without being asked, puts team accomplishments ahead of individual accomplishments.
  • Accurate, detailed, gets things right, double checks their own work, makes very few mistakes
  • Owns it, credits others for successes, and accepts responsibility for failures. Always finds a constructive way to solve a problem.
  • Coachable, doesn’t get defensive, accepts feedback with a positive attitude. Always looking for ways to grow and improve.
  • Reliable, dependable, doesn’t just arrive on time, but often comes in a little early to make sure they’re prepared for the day; willing to stay late when there’s work that needs to be done.

These statements also describe the people you’ll be working alongside, meaning that you’ll quickly discover that this is much more than a group of co-workers, it feels like a family.

We have spoken about whether you’re the right fit for this role and you’re still reading which indicates that you have the personality traits/attitude that we’re looking for. So, let’s now look at the specific duties of the role.

As a Patient Care Coordinator the right candidate will play a critical role in helping deliver patient success.

You will be playing a critical role in helping patients and being the problem solver that ensures patients remain happy, the audiologists can deliver hearing healthcare, and the business runs seamlessly.

Duties include:

  • Scheduling & confirming patient appointments, check-ups and physician referrals.
  • Ultilize electronic database system
  • Managing phone calls, checking messages, returning missed calls, changing greeting when necessary
  • Checking patients in & out of appointments
  • Working directly with insurance companies to determine patient specific coverage and understanding current HIPAA laws
  • Insurance billing
  • Data entry & record keeping
  • Troubleshooting minor hearing aid issues
  • Collecting and recording payments

If the above sounds like the kind of role that you have been waiting for, at the type of practice that you want to be part of, then here’s what we’re looking for from you.

  • Strong interest in patient care and hearing health
  • Knowledge of Microsoft Office
  • Experience with electronic database systems

You’re still here, so you must like the sound of our company culture, believe you’re the right personality fit for the role, and have the experience/qualifications that we’re looking for.

Finally, let’s discuss the wage and benefits of being part of this journey.

The salary is negotiable based on experience and includes a structured career-journey for growth that can see our experienced members of the team working their way through different wage brackets, as well as benefiting from a high-rewarding commission structure.

Additional benefits include:

  • Life insurance
  • Paid time off
  • Retirement plan

The working schedule is:

  • 8 hour shift for full time employees
  • Day shift
  • Monday to Friday

If you believe that this is the right fit for both you and us, then we would love to talk.

Please send your resume over as well as any additional information that you believe will make you stand out and capture our attention.

We very much look forward to hearing from you.