Providence, RI

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Trusted Hearing Care Experts Serving Providence, RI

Many individuals with a hearing loss begin to isolate themselves from family gatherings and other social activities due to the frustration of trying to sort out conversations from background noise. A visit to an audiologist near Providence, RI and expert hearing care could be exactly what you need to regain and enjoy the active social life you once enjoyed.

Educating and providing healthy hearing solutions to people in communities all over Massachusetts is the mission of Duncan Hearing Healthcare. Since 2003, thousands of patients and local physicians have turned to our team of hearing care professionals, which includes ten doctors of audiology, to provide expert hearing care for residents near Fall River, Dartmouth, and Hyannis, MA.

How We Can Help

Personalized Hearing Care Begins With A Hearing Assessment

Not being able to hear what people are saying is frustrating. That’s why so many individuals with a hearing loss begin to withdraw from the people around them. Along with social withdrawal comes depression, anxiety, and stress, all of which can be alleviated through the personalized hearing care that begins with a hearing assessment.

Hearing loss is a lot more common than you might believe, according to a recent national health survey, which reports that nearly 15% of the U.S. population experience some form of hearing difficulty. Ignoring your struggle with your hearing won’t make it go away, so take the first step to better hearing and an improved quality of life by scheduling a quick, non-invasive hearing assessment at our Fall River, MA clinic.

Providence, RI Has Access To Advanced Hearing Aid Technology

You might be worried that the only way to address your hearing problem is to wear one of those outdated, bulky devices like your parents or grandparents wore, but you can rest at ease knowing that today’s advanced hearing technology is streamlined and more powerful. Features like rechargeable batteries, noise cancellation technology, and the capacity to link your hearing aids to your smartphone, television, computer, or other digital devices make it easier for modern hearing aid technology to improve both your hearing and your lifestyle.

Unlike most hearing aid dispensers, the hearing instrument specialists at Duncan Hearing are committed to ongoing follow-up care for our hearing aids patients. Our follow-up care includes hearing aid tune-ups, clean and check services, and hearing aid repairs, which are also available to hearing aid users throughout the Providence, RI community at competitive rates, even if you’re not our patient.

Don’t Let the Ringing In Your Ears Control You

Tinnitus is a medical condition that takes control over your life by making it difficult to sleep or remain focused due to ongoing ringing, whistling, hissing, buzzing, or pulsing sounds produced by your brain. About 50 million Americans experience some form of acute tinnitus on an annual basis, but there are others who struggle with it 24/7 with no end and little hope in sight.

For those in the Providence, RI and surrounding areas battling the stress, anxiety, loss of sleep, and focus issues due to chronic tinnitus, we provide hope. The team at Duncan Hearing has the experience and expertise to provide an accurate tinnitus assessment as well as management techniques and technology that is able to produce measurable relief from your condition.

Providence's Low-Contact And No-Contact Hearing Care Solutions

Duncan Hearing Healthcare puts our patients first, which is why we commit ourselves to safe and convenient alternatives to get the hearing care help you need by using either curb-side or tele-audiology appointments.

Our low-contact, curb-side solution allows you safe and convenient access to hearing care support, such as a clean and check on your device, hearing aid repairs, troubleshooting or adjustments, and hearing tests, from the comfort of your vehicle at our Fall River, MA office.

Travel, schedules, and health-related challenges have become a normal part of our busy life, which sometimes makes a hearing care appointment in Fall River unworkable. Although our service began in 2020 as a no-contact solution during the pandemic, we continue to provide tele-audiology as a safe and convenient alternative to addressing your hearing care needs without leaving your Providence, RI home regardless of the reason.

Your Nearest Office

Fall River Hearing Center

Address:
1822 North Main St. Suite 201
Fall river
MA 02720

Phone No: 508-674-3334

Duncan Hearing Healthcare

Meet the Team

Request a Callback

Would you like to speak to one of our hearing care professionals to ask your questions, share your concerns, or share your challenges?

Then simply complete this form and we’ll call you back shortly for a friendly no-obligation conversation.

Patient Resources

Fall River

508-674-3334

Hyannis

508-862-0255

Dartmouth

508-910-2221

Patient Care Coordinator at a Fast-Growing and Locally Respected Hearing Care Practice

This isn’t just a “job”. It’s an opportunity to be part of a locally respected and passionate group of people that have built a stellar reputation as the most caring, trustworthy, and experienced audiological groups in Fall River, Dartmouth, and Hyannis.

We’re now seeking somebody that wants to join our “family” and shows the same commitment that we show our staff and be part of shaping our future, as a Patient Care Coordinator.

We have 3 positions to fill, 1 full time, 1 part time with the opportunity to grow into a full time role, and 1 part time.

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If you want to know more about who we are and whether our company culture is right for you, before further investing your time in this job advert, then please click here.

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As you’re still reading, you must like what you’ve seen.

The truth is, we’ve developed a very special culture, and we’re absolutely committed to maintaining it. The person that we hire must be a great fit, and we’re prepared to wait until the perfect match comes along.

Although your experience plays a key role in this process, your personality traits and attitude are the number one priority. If this is how your co-workers and friends would describe you, then we may be the ideal match:

  • Always happy, smiles a lot, positive attitude, always a pleasure to be around.
  • Friendly, warm, an extrovert, a people person – this comes across the very first time you meet someone, even on the telephone.
  • Patient, compassionate, helpful especially with older people. Even temperament, calm, always pleasant, unflappable. Has a knack for being able to turn a frown into a smile.
  • Committed, dedicated, a great teammate, pitches in without being asked, puts team accomplishments ahead of individual accomplishments.
  • Accurate, detailed, gets things right, double checks their own work, makes very few mistakes
  • Owns it, credits others for successes, and accepts responsibility for failures. Always finds a constructive way to solve a problem.
  • Coachable, doesn’t get defensive, accepts feedback with a positive attitude. Always looking for ways to grow and improve.
  • Reliable, dependable, doesn’t just arrive on time, but often comes in a little early to make sure they’re prepared for the day; willing to stay late when there’s work that needs to be done.

These statements also describe the people you’ll be working alongside, meaning that you’ll quickly discover that this is much more than a group of co-workers, it feels like a family.

We have spoken about whether you’re the right fit for this role and you’re still reading which indicates that you have the personality traits/attitude that we’re looking for. So, let’s now look at the specific duties of the role.

As a Patient Care Coordinator the right candidate will play a critical role in helping deliver patient success.

You will be playing a critical role in helping patients and being the problem solver that ensures patients remain happy, the audiologists can deliver hearing healthcare, and the business runs seamlessly.

Duties include:

  • Scheduling & confirming patient appointments, check-ups and physician referrals.
  • Ultilize electronic database system
  • Managing phone calls, checking messages, returning missed calls, changing greeting when necessary
  • Checking patients in & out of appointments
  • Working directly with insurance companies to determine patient specific coverage and understanding current HIPAA laws
  • Insurance billing
  • Data entry & record keeping
  • Troubleshooting minor hearing aid issues
  • Collecting and recording payments

If the above sounds like the kind of role that you have been waiting for, at the type of practice that you want to be part of, then here’s what we’re looking for from you.

  • Strong interest in patient care and hearing health
  • Knowledge of Microsoft Office
  • Experience with electronic database systems

You’re still here, so you must like the sound of our company culture, believe you’re the right personality fit for the role, and have the experience/qualifications that we’re looking for.

Finally, let’s discuss the wage and benefits of being part of this journey.

The salary is negotiable based on experience and includes a structured career-journey for growth that can see our experienced members of the team working their way through different wage brackets, as well as benefiting from a high-rewarding commission structure.

Additional benefits include:

  • Life insurance
  • Paid time off
  • Retirement plan

The working schedule is:

  • 8 hour shift for full time employees
  • Day shift
  • Monday to Friday

If you believe that this is the right fit for both you and us, then we would love to talk.

Please send your resume over as well as any additional information that you believe will make you stand out and capture our attention.

We very much look forward to hearing from you.