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Taunton, MA Can Trust Your Hearing Care To Our Experts

Whether you have experienced it personally or not, many individuals with a hearing loss experience discrimination because people look on them as being weak and a drain on society. If you or a loved one is experiencing this form of discrimination, the solution to your frustrations may require a consultation with an audiologist near Taunton, MA.

Local physicians and thousands of patients have turned to Duncan Hearing Healthcare’s team of ten audiologists and hearing care professionals to provide expert hearing solutions since 2003. From the beginning, it has been our mission to educate and support communities near Fall River, Dartmouth, and Hyannis, MA by using our hearing care expertise.

How We Can Help

Expert Hearing Care Is A Product Of Our Hearing Assessments

Discrimination, including discrimination against individuals with hearing challenges, is an ugly thing regardless of the faulty reasoning behind it. Although neither the discrimination nor the hearing loss is your fault, expert hearing care can help to limit or eliminate some of the discrimination you experience.

Many individuals continue to leave hearing assessments off their list of health screenings, in spite of the fact that the CDC reports that hearing loss is the third most common chronic physical health condition in the U.S., even above cancer and diabetes. To prevent further damage to your hearing, early detection by using a quick, non-invasive hearing assessment at our Fall River location is your ticket to limiting the effects of hearing loss on your quality of life.

We Deliver Advanced Hearing Aid Technology To Taunton, MA

If you think getting help for your hearing includes those bulky, frustrating gadgets your parents or grandparents wore, then it is time to become more familiar with today’s smaller, lighter, and more powerful advanced hearing aid technology. With features like rechargeable batteries, noise cancellation technology, and the capacity to link your device to your smartphone, television, or PC, modern hearing aid technology enhances your quality of life while it improves your hearing.

Our hearing aid patients have ongoing access to a team of hearing instrument specialists for hearing aid tune-ups, clean and check services, and hearing aid repair as a part of our follow-up care, but even non-patient hearing aid users in the Taunton community can take advantage of our expertise at rates you can afford.

We Give You Control Over The Ringing In Your Ears

The ringing, whistling, hissing, buzzing, or pulsing sounds that characterize tinnitus, according to CDC statistics, affect nearly 50 million Americans to some degree, but almost 20 million experience chronic symptoms and 2 million of them experience it at a debilitating level. Stress, loss of sleep, and difficulty concentrating on day-to-day tasks are all consequences of tinnitus that threaten your ability to live a rewarding, independent lifestyle.

If tinnitus threatens your or a loved one’s quality of life near Taunton, MA, producing stress, anxiety, loss of sleep, and focus issues, the hope and relief you need are available from our team of experts at Duncan Hearing. We conduct accurate tinnitus assessments that enable us to customize management techniques and technologies that produce measurable relief from your condition.

Taunton Can Choose A Low-Contact Or No-Contact Consultation

Providing hearing care that addresses your need for safety and convenience is proof that Duncan Hearing Healthcare puts our patients first. You can choose from our low-contact, curb-side or no-contact tele-audiology consultations in order to have your needs met.

Our curb-side service allows you to remain in your vehicle at our Fall River office while we provide excellent hearing care support such as clean and checks on your device, hearing aid repairs, troubleshooting or adjustments, and hearing tests.

Tele-audiology, which became necessary during the pandemic in 2020, continues to be offered as a means of addressing challenges, such as travel, schedules, and health and safety issues, that make attending an appointment in Fall River inconvenient. With this no-contact service, you can continue to have access to our hearing care experts without leaving your Taunton home regardless of the reason.

Your Nearest Office

Fall River Hearing Center

Address:
1822 North Main St. Suite 201
Fall river
MA 02720

Phone No: 508-674-3334

Duncan Hearing Healthcare

Meet the Team

Request a Callback

Would you like to speak to one of our hearing care professionals to ask your questions, share your concerns, or share your challenges?

Then simply complete this form and we’ll call you back shortly for a friendly no-obligation conversation.

Patient Resources

Fall River

508-674-3334

Hyannis

508-862-0255

Dartmouth

508-910-2221

Patient Care Coordinator at a Fast-Growing and Locally Respected Hearing Care Practice

This isn’t just a “job”. It’s an opportunity to be part of a locally respected and passionate group of people that have built a stellar reputation as the most caring, trustworthy, and experienced audiological groups in Fall River, Dartmouth, and Hyannis.

We’re now seeking somebody that wants to join our “family” and shows the same commitment that we show our staff and be part of shaping our future, as a Patient Care Coordinator.

We have 3 positions to fill, 1 full time, 1 part time with the opportunity to grow into a full time role, and 1 part time.

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If you want to know more about who we are and whether our company culture is right for you, before further investing your time in this job advert, then please click here.

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As you’re still reading, you must like what you’ve seen.

The truth is, we’ve developed a very special culture, and we’re absolutely committed to maintaining it. The person that we hire must be a great fit, and we’re prepared to wait until the perfect match comes along.

Although your experience plays a key role in this process, your personality traits and attitude are the number one priority. If this is how your co-workers and friends would describe you, then we may be the ideal match:

  • Always happy, smiles a lot, positive attitude, always a pleasure to be around.
  • Friendly, warm, an extrovert, a people person – this comes across the very first time you meet someone, even on the telephone.
  • Patient, compassionate, helpful especially with older people. Even temperament, calm, always pleasant, unflappable. Has a knack for being able to turn a frown into a smile.
  • Committed, dedicated, a great teammate, pitches in without being asked, puts team accomplishments ahead of individual accomplishments.
  • Accurate, detailed, gets things right, double checks their own work, makes very few mistakes
  • Owns it, credits others for successes, and accepts responsibility for failures. Always finds a constructive way to solve a problem.
  • Coachable, doesn’t get defensive, accepts feedback with a positive attitude. Always looking for ways to grow and improve.
  • Reliable, dependable, doesn’t just arrive on time, but often comes in a little early to make sure they’re prepared for the day; willing to stay late when there’s work that needs to be done.

These statements also describe the people you’ll be working alongside, meaning that you’ll quickly discover that this is much more than a group of co-workers, it feels like a family.

We have spoken about whether you’re the right fit for this role and you’re still reading which indicates that you have the personality traits/attitude that we’re looking for. So, let’s now look at the specific duties of the role.

As a Patient Care Coordinator the right candidate will play a critical role in helping deliver patient success.

You will be playing a critical role in helping patients and being the problem solver that ensures patients remain happy, the audiologists can deliver hearing healthcare, and the business runs seamlessly.

Duties include:

  • Scheduling & confirming patient appointments, check-ups and physician referrals.
  • Ultilize electronic database system
  • Managing phone calls, checking messages, returning missed calls, changing greeting when necessary
  • Checking patients in & out of appointments
  • Working directly with insurance companies to determine patient specific coverage and understanding current HIPAA laws
  • Insurance billing
  • Data entry & record keeping
  • Troubleshooting minor hearing aid issues
  • Collecting and recording payments

If the above sounds like the kind of role that you have been waiting for, at the type of practice that you want to be part of, then here’s what we’re looking for from you.

  • Strong interest in patient care and hearing health
  • Knowledge of Microsoft Office
  • Experience with electronic database systems

You’re still here, so you must like the sound of our company culture, believe you’re the right personality fit for the role, and have the experience/qualifications that we’re looking for.

Finally, let’s discuss the wage and benefits of being part of this journey.

The salary is negotiable based on experience and includes a structured career-journey for growth that can see our experienced members of the team working their way through different wage brackets, as well as benefiting from a high-rewarding commission structure.

Additional benefits include:

  • Life insurance
  • Paid time off
  • Retirement plan

The working schedule is:

  • 8 hour shift for full time employees
  • Day shift
  • Monday to Friday

If you believe that this is the right fit for both you and us, then we would love to talk.

Please send your resume over as well as any additional information that you believe will make you stand out and capture our attention.

We very much look forward to hearing from you.