Fall River Hearing Center

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Your Audiologist in Fall river

A booming mill town and leading tactile manufacturing center throughout the 19th century, Fall River, MA, is among the earliest settlements in New England. Our community is marked by its ethnic diversity, celebrated by the 19 flags included in the "Banners of Allegiance" at Gromada Plaza, each representing the roots of the immigrants who settled here to work in our mills.

Duncan Hearing Healthcare is an integral part of the community, dedicated to helping educate and support healthy hearing in Fall River, nearby communities, and Massachusetts. Thousands of patients, multiple physicians, and many local organizations have placed their trust in our team of 10 audiologists since we opened our doors in 2003.

If you’re looking for hearing care experts in Fall River that you can trust, then you’ve come to the right place. Duncan Hearing provides comprehensive hearing assessments to accurately diagnose the type and severity of your hearing challenges in order to create a personalized treatment plan, including advanced technology hearing aids, tinnitus management, earwax removal, hearing aid repair, and more.

If you, or someone you love, are experiencing signs of a hearing loss, it can be a confusing time due to so much conflicting and confusing information on what you should do. Duncan Hearing in Fall River, MA, helps clear up the confusion and provides personalized, practical hearing care solutions that will enhance your quality of life and lifestyle.



1822 North Main St. Suite 201
Fall River, MA 02720

Phone Number:

Fax Number :

Opening Times:

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM

Meet The Team

Nancy Duncan, Founder and Audiologist at Duncan Hearing Healthcare
Nancy Duncan With A Patient At Duncan Hearing Healthcare

Nancy Duncan, Au.D.


Erin MacMullen, Audiologist at Duncan Hearing Healthcare
Erin MacMullen Performing a Pediatric Hearing Check at Duncan Hearing Healthcare

Erin MacMullen, MA, CCC-A


Kimberly Duclos, Hearing Instrument Specialist at Duncan Hearing Healthcare
Kimberly Duclos Performing A Hearing Check at Duncan Hearing Healthcare

Kimberly Duclos, HIS

Hearing Instrument Specialist

Katie Messier, Hearing Instrument Specialist Apprentice at Duncan Hearing Healthcare
Katie Baker Conversing With Patients at Duncan Hearing Healthcare

Katie Messier, B.S., HIS

Hearing Instrument Specialist

Lisa Boie, Patient Care Coordinator at Duncan Hearing Healthcare
Lisa Boie Taking A Call at Duncan Hearing Healthcare

Lisa Boie

Patient Care Coordinator

Kimberly Senra, Patient Care Coordinator at Duncan Hearing Healthcare
Kimberly Senra With A Patient at Duncan Hearing Healthcare

Kimberly Senra

HIS Apprentice

Jodie Coughlin, Patient Care Coordinator at Duncan Hearing Healthcare
Jodie Coughlin, Patient Care Coordinator at Duncan Hearing Healthcare

Jodie Coughlin

Patient Care Coordinator

Alison Pereira

Patient Care Coordinator

Amber, Patient Care Coordinator at Duncan Hearing Healthcare
Amber, Patient Care Coordinator at Duncan Hearing Healthcare


Patient Care Coordinator

Pete Mullen, Practice Manager at Duncan Hearing
Pete Mullen, Practice Manager at Duncan Hearing

Pete Mullen

Practice Manager

Why Should You Choose Duncan Hearing Healthcare?

Healthy hearing has a significant impact on your quality of life. Duncan Hearing Healthcare recognizes that your ability to communicate with family, friends, neighbors, work companions, and other individuals in your community provides a critical link in maintaining the independent and satisfying lifestyle you choose. Our goal is to use our expertise in hearing healthcare to work with you to restore and maintain these relationships.

Your choice of a hearing healthcare provider is an important decision. Duncan Hearing Healthcare has established a high level of trust by serving our patients with integrity, professional skill, advanced technology, and, most of all, personalized care.

Our 5-star ratings on Yelp, Facebook, and Google as well as numerous patient testimonies are evidence of the confidence we inspire in our patients. Why should you choose Duncan Hearing Healthcare to be your partner for better hearing? Here are six of the many reasons why our patients have chosen us.

Audiologists and hearing care team of Duncan Hearing Healthcare in Fall River, MA

6 Reasons Our Patients Choose Us

1. An Educated Patient Is a Satisfied Patient

Our team at Duncan Hearing Healthcare believes in educating our patients. The more clearly you are able to understand your condition, the more comfortable you are with identifying and utilizing the best treatment options to match your hearing goals and objectives. We focus on providing you with enough information to be confident with your care, while increasing your level of confidence to get the most out of the treatment options you help choose. We have found this level of personal control over hearing care produces a high level of satisfaction in our patients.

2. Our Experience Inspires Confidence

With 40 years of combined experience, our team of practitioners has the knowledge and expertise to meet or exceed your expectations when it comes to hearing healthcare. Collaborating our years of practice helps assure our patients that we will provide the best possible solution for their unique condition and circumstances. We work tirelessly to ensure that our patients have the very best possible care. This level of concern for our patients has inspired confidence, making our patients loyal members of the Duncan Hearing Healthcare family.

3. Comprehensive Hearing Care Starts with Comprehensive Testing

An adequate evaluation of your condition is a critical element in establishing the treatment plan that provides you the highest level of care. Our comprehensive evaluation goes beyond playing different sounds at different volumes and asking you whether you can hear them. Duncan Hearing Healthcare’s comprehensive hearing testing focuses on gathering information about your family history, medical history, injuries, lifestyle, and other factors to produce a broader picture of your overall condition. Information we gather allows us to customize a hearing rehabilitation program designed to improve hearing volume, hearing clarity, and even enhance your cognitive abilities as well as take measures to prevent additional damage to your hearing. This level of comprehensive care is only possible when it follows comprehensive testing.

4. Optimized Hearing Requires State-of-the-Art Technology

Just like with cell phones, state-of-the-art digital hearing aid technology has produced some incredible advantages over older analogue instruments, providing patients with an opportunity to optimize their hearing in ways that were not possible a decade ago. Some of the main digital advantages reported by ASHA (American Speech-Language-Hearing Association) Wire include:

  • Gain Processing (increased audibility w/o discomfort)
  • Digital Feedback Reduction (DFR) (monitors, reduces, or eliminates feedback)
  • Digital Noise Reduction (DNR) (reduces annoyance and improves speech recognition)
  • Digital Speech Enhancement (DSE) (improves speech clarity)
  • Directional Microphones and DSP (improves effective signal-to-noise ratio)
  • Digital Hearing Aids as Signal Generators (capacity to generate sound, i.e. for tinnitus masking)
  • Connectivity (adjustments from smartphone, connect phone calls into your hearing aid using Bluetooth, etc.)

Duncan Hearing Healthcare stays up to date with the most innovative technology available in hearing aids, allowing our patients all the benefits of advanced options in order to optimize their hearing experience.

5. Precise Fitting and Programming to Guarantee Long-term Satisfaction

When you buy a new pair of shoes, you don’t walk out of the store until you are satisfied that they are the right fit. Fitting your hearing aid requires a level of precision similar to buying a pair of shoes, but on a more critical level. A hearing aid fitting begins with choosing an instrument suited to your lifestyle and personal preferences. Precision molding is a crucial element in comfort, eliminating rubbing, aching, and soreness issues.

Fitting also includes programming the unit to produce the most benefit for your unique hearing needs as well as the use of speech mapping to verify a proper fitting. Educating you on how the unit functions, cleaning, maintenance and care tips, answering your questions, and scheduling follow-up appointments to continue making adjustments are also an integral part of a precise fitting. The extra care and precision of a Duncan Hearing Healthcare hearing aid fitting is designed to guarantee long-term satisfaction with your hearing aid.

6. Exceptional Follow-Up Care Establishes Trust

Duncan Hearing Healthcare is not a hearing aid dispenser focused on selling assisted listening devices. The commitment of our team members is to the overall hearing health of each patient. As evidence of our commitment, we focus on providing exceptional follow-up care designed to evaluate your response to treatment, make adjustments, provide continuing education, and ensure that our course of treatment is meeting the unique needs of every patient.

We view our patients as members of our hearing care family with a true concern not only for your hearing health, but also for your overall wellbeing. This level of follow-up care has established us as trusted hearing healthcare leaders in the Fall River, Hyannis, and Dartmouth, MA areas.

Request a Callback

Would you like to speak to one of our hearing care professionals to discuss your hearing health challenges? Then simply complete this form and we’ll call you back shortly.

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Frequently Asked Questions

Q: Where Should I Park?
There are two spots in the rather large building parking lot that say “patient parking” that are designated for our office. If they are available, patients can park there. If you require a disabled parking spot, there are several spots available.
Q: Where Should I Go Once I Have Parked?
Once parked up, you can enter through the glass entrance off of the circular driveway. The entrance has 1822 above it. Then, take the elevator to the second floor and follow the black signs with arrows to our office.
Q: Who Will I Meet When I Walk Through The Door?
Immediately as you walk through the door, you will be welcomed by our friendly patient care coordinator, Shantelle.
Q: What Happens Between Me Arriving And Then Going Into A Private Room With The Provider?
Shantelle will collect any completed paperwork that you have brought with you, along with your insurance cards, and take a picture for your chart. Confidentiality is an important factor for us, so we will always ask you to complete the HIPAA. This allows you to decide who will have access to your healthcare information (ie loved ones, or additional physicians besides their PCP).
Q: Is There Anything I Need To Do/Prepare Prior To My Appointment?
While we don’t expect too much of you, please complete the paperwork that was either sent to you in the mail or electronically via email and jot down any questions you have. I find patients often have questions and then forget them during the appointment. If they write them down ahead of time, I can make sure we address them all.
Q: Can I Bring A Loved One Or Friend?
Absolutely! In fact, we encourage it. We provide lots of information and having an extra set of ears is helpful. Plus, we do some testing that requires a familiar voice so having a friend or loved one with you is ideal.
Q: How Long Will My First Appointment Take?
We set aside an hour for the first evaluation, so we have plenty of time to perform a thorough test and answer any and all questions.
Q: What Should I Do If I Need To Reschedule?
If something comes up and they need to reschedule, simply call 508-674-3334 or email [email protected] and we can take care of that.

What Our Patients Say

Request a Callback

Would you like to speak to one of our hearing care professionals to ask your questions, share your concerns, or share your challenges?

Then simply complete this form and we’ll call you back shortly for a friendly no-obligation conversation.

  • This field is for validation purposes and should be left unchanged.