Supporting All Hearing Aid Wearers in Fall River, Centerville & Dartmouth During COVID-19

04/21/2020 | Patient Resources

As our community continues to respond to the challenges presented by COVID-19, our procedures and processes are adapting to ensure that you continue to receive the support and help that you need in the safest possible way.

Today, on April 9, 2020, here is our three-step update:

#1 – Our ‘Hearing Health Hotline’ remains open from Monday to Thursday from 10:30am to 3pm – please call 508-674-3334

If you need any help, whether you’re a patient of Duncan Hearing or you’re part of our community, then as the most trusted hearing care experts in Fall River, Centerville & Dartmouth, our team is here for you.

Regardless of whether you’re having a challenge with your existing hearing devices or you would like a friendly conversation about your hearing or a loved one’s hearing.

#2 – Telehealth and Telephone Appointments Available

To continue to care for patients during these times, telehealth and telephone appointments are now available.

These allow us to continue to have appointments remotely, using tools like video calls and remote programming, to offer support, advice, and care.

Simply call our hotline to schedule your next appointment.

#3 – Limited Curbside Availability for Emergency Appointments

With your hearing being so important during these times, curbside appointments remain open for situations where you urgently need to see us.

Whether your hearing devices have stopped working, you’re in any form or pain/discomfort, or you have any hearing related struggles, then we can help.

You will be able to pull up in your car and we will be able to help from a safe distance, without you having to leave the comfort of your vehicle.

Please know that we are here for you at 508-674-3334.

Whatever happens in this world, you remain the center of ours.

Stay safe and stay home.

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Nancy Duncan, Au.D.

Dr. Nancy Duncan graduated from Somerset High, Somerset, MA in 1991 and received her B.S. in communication disorders and psychology from Worcester State College. Her master of science in audiology was awarded at the University of Arkansas in 1997, after which she worked for several private audiology practices in Arkansas, Rhode Island, and Massachusetts. Returning to the area in 2003, Dr. Duncan founded Duncan Hearing Healthcare, allowing her to apply her passion to her community through rehabilitative audiology and individual patient care. She earned her clinical doctorate in audiology degree from the Pennsylvania College of Optometry (now Salus University) in 2005. Her passion for her family and community is an integral part of what drives her to provide trustworthy, professional hearing healthcare to her patients.

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