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Why Should You Choose Duncan Hearing Healthcare?

Healthy hearing has a significant impact on your quality of life. Duncan Hearing Healthcare recognizes that your ability to communicate with family, friends, neighbors, work companions and other individuals in your community provides a critical link in maintaining the independent and satisfying lifestyle you choose. Our goal is to use our expertise in hearing healthcare to work with you to restore and maintain these relationships.

Your choice of a hearing healthcare provider is an important decision. Duncan Hearing Healthcare has established a

high-level of trust by serving our patients with integrity, professional skill, advanced technology, and most of all, personalized care.

Our 5-star ratings on Yelp, Facebook and Google as well as numerous patient testimonies are evidence of the confidence we inspire in our patients. Why should you choose Duncan Hearing Healthcare to be your partner for better hearing? Here are six of the many reasons why our patients have chosen us.

6 Reasons Our Patients Choose Us

1. An Educated Patient Is a Satisfied Patient

Our team at Duncan Hearing Healthcare believes in educating our patients. The more clearly you are able to understand your condition, the more comfortable you are with identifying and utilizing the best treatment options to match your hearing goals and objectives. We focus on providing you with enough information to be confident with your care, while increasing your level of confidence to get the most out of the treatment options you help choose. We have found this level of personal control over hearing care produces a high level of satisfaction in our patients.

2. Our Experience Inspires Confidence

With 40 years of combined experience, our team of doctors has the knowledge and expertise to meet or exceed your expectations when it comes to hearing healthcare. Collaborating our years of practice helps assure our patients that we will provide the best possible solution for their unique condition and circumstances. We work tirelessly to ensure that our patients have the very best possible care. This level of concern for our patients has inspired confidence, making our patients loyal members of the Duncan Hearing Healthcare family.

3. Comprehensive Hearing Care Starts with Comprehensive Testing

An adequate evaluation of your condition is a critical element in establishing the treatment plan that provides you the highest level of care. Our comprehensive evaluation goes beyond playing different sounds at different volumes and asking you whether you can hear them. Duncan Hearing Healthcare’s comprehensive hearing testing focuses on gathering information about your family history, medical history, injuries, lifestyle, and other factors to produce a broader picture of your overall condition. Information we gather allows us to customize a hearing rehabilitation program designed to improve hearing volume, hearing clarity, and even enhance your cognitive abilities as well as take measures to prevent additional damage to your hearing. This level of comprehensive care is only possible when it follows comprehensive testing.

4. Optimized Hearing Requires State-of-the-Art Technology

Just like with cell phones, state-of-the-art digital hearing aid technology has produced some incredible advantages over older analogue instruments, providing patients with an opportunity to optimize their hearing in ways that were not possible a decade ago. Some of the main digital advantages reported by ASHA (American Speech-Language-Hearing Association) Wire include:

  • Gain Processing (increased audibility w/o discomfort)
  • Digital Feedback Reduction (DFR) (monitors, reduces, or eliminates feedback)
  • Digital Noise Reduction (DNR) (reduces annoyance and improves speech recognition)
  • Digital Speech Enhancement (DSE) (improves speech clarity)
  • Directional Microphones and DSP (improves effective signal-to-noise ratio)
  • Digital Hearing Aids as Signal Generators (capacity to generate sound, i.e. for tinnitus masking)
  • Connectivity (adjustments from smartphone, connect phone calls into your hearing aid using Bluetooth, etc.)

Duncan Hearing Healthcare stays up to date with the most innovative technology available in hearing aids, allowing our patients all the benefits of advanced options in order to optimize their hearing experience.

5. Precise Fitting and Programming to Guarantee Long-term Satisfaction

When you buy a new pair of shoes, you don’t walk out of the store until you are satisfied that they are the right fit. Fitting your hearing aid requires a level of precision similar to buying a pair of shoes, but on a more critical level. A hearing aid fitting begins with choosing an instrument suited to your lifestyle and personal preferences. Precision molding is a crucial element in comfort, eliminating rubbing, aching, and soreness issues.

Fitting also includes programming the unit to produce the most benefit for your unique hearing needs as well as the use of speech mapping to verify a proper fitting. Educating you on how the unit functions, cleaning, maintenance and care tips, answering your questions, and scheduling follow-up appointments to continue making adjustments are also an integral part of a precise fitting. The extra care and precision of a Duncan Hearing Healthcare hearing aid fitting is designed to guarantee long-term satisfaction with your hearing aid.

6. Exceptional Follow-Up Care Establishes Trust

Duncan Hearing Healthcare is not a hearing aid dispenser focused on selling assisted listening devices. The commitment of our team members is to the overall hearing health of each patient. As evidence of our commitment, we focus on providing exceptional follow-up care designed to evaluate your response to treatment, make adjustments, provide continuing education, and ensure that our course of treatment is meeting the unique needs of every patient.

We view our patients as members of our hearing care family with a true concern not only for your hearing health, but also for your overall wellbeing. This level of follow-up care has established us as trusted hearing healthcare leaders in the Fall River, Hyannis, and Dartmouth, MA areas.

Request a Callback

Your choice of hearing healthcare provider is an important decision. Duncan Hearing Healthcare is ready to backup our commitment to provide you with 5-star rated hearing care.

Start a better hearing partnership with a trusted leader in hearing healthcare by filling out our form to have one of our experts call you back.

What Our Clients Say

  • Great place, very helpful and staff is so friendly.

    sharon rego Avatar
    sharon rego
    9/20/2020

    The curbside experience was excellent, easy, and fast, as expected. The team covers all Covid-19 requirements so there is nothing to worry about. Everything about Duncan Hearing is professional, well done!

    Richard Avatar
    Richard
    7/01/2020

    As always, great service from Jackie and her team. And the Christmas cookies were delicious! Highly recommend Duncan for all your hearing needs.

    Bob Malicia Avatar
    Bob Malicia
    12/17/2019
  • Everyone is pleasant professional.

    Amanda Ferreira Avatar
    Amanda Ferreira
    9/04/2020

    This small office is extremely attentive to detail. Friendly and work with you regarding going over thoroughly cost of aids. Wonderful experience.

    Leslie Geil Avatar
    Leslie Geil
    8/14/2020

    very careful to make sure that you are understanding the ends and outs of testing and purchasing hearing aids.

    Esther Irish Avatar
    Esther Irish
    6/23/2020
  • Duncan Hearing is a great place. The product is so good, and everyone is so friendly and caring. I really appreciate them, and glad to be hearing again. I highly recommend Duncan.

    A Google User Avatar
    A Google User
    8/28/2020

    Jackie was awesome with my Mom who's 94. She took a lot of time to help her. Good people, great informative service.

    Frank Consiglio Avatar
    Frank Consiglio
    8/04/2020

    I EMailed on a Sunday evening, not expecting a call back, but I did. The problem was minor with my new hearing aids and I received a solution within a 1/hour and a follow up call on Monday. Thank you Duncan Hearing.

    Michael Foy Avatar
    Michael Foy
    9/28/2020

Meet The Team

Duncan Hearing Healthcare is a trusted leader in our region because we have assembled an outstand team to serve the needs of our patients. Take a moment to get to know our team.

Nancy Duncan, Au.D.

Founder, Audiologist

Jacqueline Stagg, HIS, AUDA

Audiologist

Carrie Landis, Au.D.

Audiologist

Erin MacMullen, M.A., CCC-A

Audiologist