Virtual Hearing Care

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Speak To a Doctor Of Audiology Today Using Innovative ‘Virtual Hearing Care’

People around the world can engage with each other without stepping a foot outside their door.

Through the Internet and modern technology, people work from home and meet with loved ones via a video call.

This greatly reduces the need for expensive travel and ensures that people don’t miss out on special moments just because they live far away from each other.

But when it comes to visiting the audiologist, patients have no option but to travel to their doctor’s office, sit patiently in the waiting room, and meet with their doctor face to face.

In troubling times, such as the current COVID-19 pandemic, when leaving your home and travel is heavily discouraged, those who seek hearing care are forced to postpone or even cancel essential appointments and not receive the care they need.

There is good news, though – times are changing. Duncan Hearing Healthcare is pleased to introduce Virtual Hearing Care to its patients across Massachusetts.

This innovative technology means that you can have a face-to-face video consultation with an audiologist in your own home. It is an easy and convenient way to ensure your hearing health remains an important part of your healthcare regime.

Schedule a ‘Virtual Hearing Care’
Initial Consultation

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Patient Care Coordinator at Duncan Hearing Taking A Call

What is Virtual Hearing Care

With your cell phone, tablet, or PC, you can easily connect and converse face to face with your audiologist from the comfort of your home or office. There’s no need to travel. No need to leave work or home early for your appointment. And there’s no need to reschedule other appointments.

This service benefits new patients and current patients, no matter where you are on your journey to better hearing. Perhaps you’ve noticed your hearing hasn’t been up to par and you are worried and concerned, wondering what to do next. This is a good opportunity to ask questions and receive advice form a top professional in audiological healthcare.

If you are already a familiar face at Duncan Hearing Healthcare, we can help you, too. We can discuss any changes you’ve noticed in your hearing, troubleshoot any hearing aid issues, and get your hearing back on track without any delays.

Patients who wear the latest advanced hearing technology will appreciate its remote programming capabilities, meaning their audiologist can fine tune their hearing aids within minutes.

“I’m a fairly new area resident and client of Duncan Hearing. I’m also a snowbird. Last fall during my hearing evaluation, they told me that my older hearing aids were starting to fail. I decided to ride it out and headed south. Unfortunately, my hearing aids failed while I was away. But it turned out okay. Dr. Duncan and her team were able to order and deliver to me new and upgraded hearing aids. We did a remote activation and they helped me link my new aids to my new cell phone for bluetooth connectivity. This was my first experience with having a bluetooth connection, and it is great! But I couldn’t have done it without the guidance of Kimberley and Duncan Healthcare. Thank you all very much!”

– Mike G.

Types of appointments that can be done Virtually:

  • Hearing aid activations (some restrictions may apply)
  • Smartphone troubleshooting
  • Counseling and orientation appointments during the initial 45-day introductory period
  • Hearing Device Adjustments during the initial 45-day introductory period (some restrictions may apply)
  • Follow up to initial consultations
  • Tinnitus Management appointments

What is the benefit of Virtual Appointments?

  • Performed from the comfort of your own home or office
  • Saves you time, don’t have to leave 15minutes-30 minutes prior to appointment to arrive on time!
  • No need to drive to office; skipping traffic, waiting room delays etc
  • No need to find rides if transportation is an issue.
  • Less exposure if you are someone who is at risk healthwise
  • You’ll have access to Hearing Healthcare no matter where you are
  • Overall more convenient!

How To Arrange Your ‘Virtual Hearing Care’ Appointment

If hearing test jitters have stopped you from visiting an audiologist or you feel wary about needing a hearing aid, a Virtual Hearing Care consultation is good place to get answers to some of your most concerning questions.

Your video consultation will last for approximately 15 minutes. During this time, you can share your concerns and ask as many questions as you like about your hearing health.

One of our audiologists will provide you with enough information to enable you to confidently take your next steps towards better hearing.

And the best part is – the appointment is completely complimentary. Accessing professional audiological advice and support has never been easier.

To arrange your ‘Virtual Hearing Care’ appointment, simply complete the form on this page. A member of our team will then be in touch to arrange a time that’s suitable for you.

My experience at Duncan has been very positive. Staff members are very professional, genuinely kind, nurturing, and compassionate. I came to Duncan with many questions and concerns, and all were addressed personally and promptly. My anxiety disappeared rapidly through the work of the wonderful Duncan staff. I feel grateful to connect with Duncan. I would and have recommended Duncan Hearing to others.
4 steps to virtual hearing care

1. Schedule Appointment

Complete the form on this page and a member of the team will contact you to schedule your "Tele Audiology" appointment.

2. Email Instructions

Upon confirming a time, you will receive email instructions that will confirm your date/time, test your speaker/camera, and share a link to click prior to the call.

3. Speak to a Doctor

At the agreed time, a doctor of audiology will enter the call for your face-to-face online appointment.

4. Complimentary Advice

You will recieve in-depth advice and support with any questions or challenges that you may be facing. If further help is needed, then the doctor will be able to offer you professional advice.

Schedule a ‘Virtual Hearing Care’ Initial Consultation

Your first virtual hearing care appointment is complimentary and will last for around 15 minutes. During this time, you will be able to speak directly with a doctor of audiology.

To get started, please complete this short form and we will contact you to schedule your first online appointment and help you to get set up.

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