Why You Should Choose Duncan Hearing

Why Should You Choose Duncan Hearing Healthcare?

Healthy hearing has a significant impact on your quality of life. Duncan Hearing Healthcare recognizes that your ability to communicate with family, friends, neighbors, work companions, and other individuals in your community provides a critical link in maintaining the independent and satisfying lifestyle you choose. Our goal is to use our expertise in hearing healthcare to work with you to restore and maintain these relationships.

Your choice of a hearing healthcare provider is an important decision. Duncan Hearing Healthcare has established a high level of trust by serving our patients with integrity, professional skill, advanced technology, and, most of all, personalized care.

Our 5-star ratings on Yelp, Facebook, and Google as well as numerous patient testimonies are evidence of the confidence we inspire in our patients. Why should you choose Duncan Hearing Healthcare to be your partner for better hearing? Here are six of the many reasons why our patients have chosen us.

What Our Delighted Patients Have to Say

7 Reasons Our Patients Choose Us

1. An Educated Patient Is a Satisfied Patient

Our team at Duncan Hearing Healthcare believes in educating our patients. The more clearly you are able to understand your condition, the more comfortable you are with identifying and utilizing the best treatment options to match your hearing goals and objectives. We focus on providing you with enough information to be confident with your care, while increasing your level of confidence to get the most out of the treatment options you help choose. We have found this level of personal control over hearing care produces a high level of satisfaction in our patients.

2. Our Experience Inspires Confidence

With 40 years of combined experience, our team of practitioners has the knowledge and expertise to meet or exceed your expectations when it comes to hearing healthcare. Collaborating our years of practice helps assure our patients that we will provide the best possible solution for their unique condition and circumstances. We work tirelessly to ensure that our patients have the very best possible care. This level of concern for our patients has inspired confidence, making our patients loyal members of the Duncan Hearing Healthcare family.

3. Comprehensive Hearing Care Starts with Comprehensive Testing

An adequate evaluation of your condition is a critical element in establishing the treatment plan that provides you the highest level of care. Our comprehensive evaluation goes beyond playing different sounds at different volumes and asking you whether you can hear them. Duncan Hearing Healthcare’s comprehensive hearing testing focuses on gathering information about your family history, medical history, injuries, lifestyle, and other factors to produce a broader picture of your overall condition. Information we gather allows us to customize a hearing rehabilitation program designed to improve hearing volume, hearing clarity, and even enhance your cognitive abilities as well as take measures to prevent additional damage to your hearing. This level of comprehensive care is only possible when it follows comprehensive testing.

4. Optimized Hearing Requires State-of-the-Art Technology

Just like with cell phones, state-of-the-art digital hearing aid technology has produced some incredible advantages over older analogue instruments, providing patients with an opportunity to optimize their hearing in ways that were not possible a decade ago. Some of the main digital advantages reported by ASHA (American Speech-Language-Hearing Association) Wire include:

Gain Processing (increased audibility w/o discomfort)
Digital Feedback Reduction (DFR) (monitors, reduces, or eliminates feedback)
Digital Noise Reduction (DNR) (reduces annoyance and improves speech recognition)
Digital Speech Enhancement (DSE) (improves speech clarity)
Directional Microphones and DSP (improves effective signal-to-noise ratio)
Digital Hearing Aids as Signal Generators (capacity to generate sound, i.e. for tinnitus masking)
Connectivity (adjustments from smartphone, connect phone calls into your hearing aid using Bluetooth, etc.)

Duncan Hearing Healthcare stays up to date with the most innovative technology available in hearing aids, allowing our patients all the benefits of advanced options in order to optimize their hearing experience.

5. Precise Fitting and Programming to Guarantee Long-term Satisfaction

When you buy a new pair of shoes, you don’t walk out of the store until you are satisfied that they are the right fit. Fitting your hearing aid requires a level of precision similar to buying a pair of shoes, but on a more critical level. A hearing aid fitting begins with choosing an instrument suited to your lifestyle and personal preferences. Precision molding is a crucial element in comfort, eliminating rubbing, aching, and soreness issues.

Fitting also includes programming the unit to produce the most benefit for your unique hearing needs as well as the use of speech mapping to verify a proper fitting. Educating you on how the unit functions, cleaning, maintenance and care tips, answering your questions, and scheduling follow-up appointments to continue making adjustments are also an integral part of a precise fitting. The extra care and precision of a Duncan Hearing Healthcare hearing aid fitting is designed to guarantee long-term satisfaction with your hearing aid.

6. Exceptional Follow-Up Care Establishes Trust

Duncan Hearing Healthcare is not a hearing aid dispenser focused on selling assisted listening devices. The commitment of our team members is to the overall hearing health of each patient. As evidence of our commitment, we focus on providing exceptional follow-up care designed to evaluate your response to treatment, make adjustments, provide continuing education, and ensure that our course of treatment is meeting the unique needs of every patient.

We view our patients as members of our hearing care family with a true concern not only for your hearing health, but also for your overall wellbeing. This level of follow-up care has established us as trusted hearing healthcare leaders in the Fall River, Hyannis, and Dartmouth, MA areas.

7. Fresh Home-Made Cookies!

When you walk into our office, you can expect to be greeted by the aroma of freshly baked cookies. One of the perks of visiting Duncan Hearing Healthcare is that you will receive a delicious cookie that we bake fresh every morning!

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“I have lowered the volume on the TV from 12 or 13 to 8 or 9! Would you believe I keep asking my husband to stop talking so loudly!!!

This is a miracle!

I will be going for a follow-up on April 14 for a hearing exam to see how much of an improvement I have. Dr. Feinerman hoped that my hearing would go from 70 to 40-50. I have an appointment with Kimberly on March 31. In the meantime, I would really appreciate it if you would personally recognize what she did for me. She deserves all the recognition she can get.”

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"The Best Place in the State"

"It's a pleasure when I go for my visit"

"I am more than pleased"

What Patients Say

It's nice to hear again

Someone recommended Duncan Hearing Healthcare to Allan. Impressively, he found that the clinic accepted his insurance plan, meaning that the investment needed for his treatment and care would be greatly reduced. His first contact with the team assured him that he’d made the right choice. “They were very, very nice, but also, the cost was sensible.”

Hearing aids make a huge difference

The new hearing aids made a huge difference. Not only did they let Sarah freely interact with others and pursue her career, but the array of features also improved her quality of life. “The ones I have now have Bluetooth,” says Sarah. “So phone and Zoom calls are much easier.”

I wasn’t ready for hearing aids

“I was looking through some literature, and Nancy was speaking to me, and all of a sudden it hit me that I could hear what she was saying, and I was not watching her face,” Marilyn says. “That was so overwhelming, I can’t tell you.” Since that moment, Marilyn has worn her hearing aids wherever she goes. “It’s a whole new world when you can’t hear and get hearing aids. It opens up so many things to you,” she says.

Jordan’s hearing aids help him to hear better, ‘especially in school’

In kindergarten, I failed the hearing test. They gave me a cookie, so I liked it. My hearing aids help me to hear better, especially in school.

I would tell anyone to just go and try it.

Make the call – you won’t regret it.

My new hearing aids have been a game changer. It is so important to be connected to others in conversation because if you don’t have that, you with become withdrawn and disconnected to loved ones and others. They are very helpful to living a connected life.

They were professional but in a nice way

The best way I can describe them is that they were very professional but in a very nice way,” he says. I didn’t know what type of hearing aid I was going to get involved with, and when I went to Duncan Hearing Healthcare, they were just very, very nice.” After a week of testing out different products with his doctor of audiology, Lance settled on a hearing aid that suited him. The features, in particular, met and exceeded his requirements.