Falmouth: 508-548-8123
Dartmouth: 508-910-2221
Centerville: 508-862-0255
Fall River: 508-674-3334

Why Should You Choose Duncan Hearing Healthcare?

Healthy hearing has a significant impact on your quality of life. Duncan Hearing Healthcare recognizes that your ability to communicate with family, friends, neighbors, work companions, and other individuals in your community provides a critical link in maintaining the independent and satisfying lifestyle you choose to lead.

Our goal is to utilize our expertise and work alongside you to restore and maintain these relationships.

7 Reasons Our Patients Choose Us

1. An Educated Patient Is a Satisfied Patient

Our team at Duncan Hearing Healthcare believes in educating our patients. The more clearly you are able to understand your condition, the more comfortable you are with identifying and utilizing the best treatment options to match your hearing goals and objectives.

We focus on providing you with enough information to be confident with your care, while increasing your level of confidence to get the most out of the treatment options you help choose. We have found this level of personal control over hearing care produces a high level of satisfaction in our patients.

2. Our Experience Inspires Confidence

With 40 years of combined experience, our team of practitioners has the knowledge and expertise to meet or exceed your expectations when it comes to hearing healthcare. Collaborating our years of practice helps assure our patients that we will provide the best possible solution for their unique condition and circumstances. We work tirelessly to ensure that our patients have the very best possible care.

This level of concern for our patients has inspired confidence, making our patients loyal members of the Duncan Hearing Healthcare family.

3. Comprehensive Hearing Care Starts with Comprehensive Testing

An adequate evaluation of your condition is a critical element in establishing the treatment plan that provides you the highest level of care. Our comprehensive evaluation goes beyond playing different sounds at different volumes and asking you whether you can hear them. Duncan Hearing Healthcare’s comprehensive hearing testing focuses on gathering information about your family history, medical history, injuries, lifestyle, and other factors to produce a broader picture of your overall condition.

Information we gather allows us to customize a hearing rehabilitation program designed to improve hearing volume, hearing clarity, and even enhance your cognitive abilities as well as take measures to prevent additional damage to your hearing. This level of comprehensive care is only possible when it follows comprehensive testing.

4. Optimized Hearing Requires State-of-the-Art Technology

Just like with cell phones, state-of-the-art digital hearing aid technology has produced some incredible advantages over older analogue instruments, providing patients with an opportunity to optimize their hearing in ways that were not possible a decade ago. Some of the main digital advantages reported by ASHA (American Speech-Language-Hearing Association) Wire include:

  • Gain Processing (increased audibility w/o discomfort)
  • Digital Feedback Reduction (DFR) (monitors, reduces, or eliminates feedback)
  • Digital Noise Reduction (DNR) (reduces annoyance and improves speech recognition)
  • Digital Speech Enhancement (DSE) (improves speech clarity)
  • Directional Microphones and DSP (improves effective signal-to-noise ratio)
  • Digital Hearing Aids as Signal Generators (capacity to generate sound, i.e. for tinnitus masking)
  • Connectivity (adjustments from smartphone, connect phone calls into your hearing aid using Bluetooth, etc.)

Duncan Hearing Healthcare stays up to date with the most innovative technology available in hearing aids, allowing our patients all the benefits of advanced options in order to optimize their hearing experience.

5. Precise Fitting and Programming to Guarantee Long-term Satisfaction

When you buy a new pair of shoes, you don’t walk out of the store until you are satisfied that they are the right fit. Fitting your hearing aid requires a level of precision similar to buying a pair of shoes, but on a more critical level. A hearing aid fitting begins with choosing an instrument suited to your lifestyle and personal preferences. Precision molding is a crucial element in comfort, eliminating rubbing, aching, and soreness issues.

Fitting also includes programming the unit to produce the most benefit for your unique hearing needs as well as the use of speech mapping to verify a proper fitting. Educating you on how the unit functions, cleaning, maintenance and care tips, answering your questions, and scheduling follow-up appointments to continue making adjustments are also an integral part of a precise fitting. The extra care and precision of a Duncan Hearing Healthcare hearing aid fitting is designed to guarantee long-term satisfaction with your hearing aid.

6. Exceptional Follow-Up Care Establishes Trust

Duncan Hearing Healthcare is not a hearing aid dispenser focused on selling assisted listening devices. The commitment of our team members is to the overall hearing health of each patient. As evidence of our commitment, we focus on providing exceptional follow-up care designed to evaluate your response to treatment, make adjustments, provide continuing education, and ensure that our course of treatment is meeting the unique needs of every patient.

We view our patients as members of our hearing care family with a true concern not only for your hearing health, but also for your overall wellbeing. This level of follow-up care has established us as trusted hearing healthcare leaders in the Fall River, Hyannis, and Dartmouth, MA areas.

7. Fresh Home-Made Cookies!

When you walk into our office, you can expect to be greeted by the aroma of freshly baked cookies. One of the perks of visiting Duncan Hearing Healthcare is that you will receive a delicious cookie that we bake fresh every morning!

Request a Callback

Would you like to speak to one of our hearing care professionals to discuss your hearing health challenges?

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Meet Others Who Have Optimized Their Hearing Health

“Being around a medical professional can be intimidating for someone with a hearing loss because you want to be able to hear and understand everything that is being said, but Dr. Duncan was patient, confident, and reassuring in the way she approached her work.

The staff at Duncan Hearing Healthcare is also professional, friendly, and accommodating. I have rediscovered sounds that I thought were gone for good – birds, crickets, the wind… Certain sounds go away, and you don’t realize that they have. I highly recommend Dr. Nancy Duncan and the fabulous crew at Duncan Hearing Healthcare. They changed my life.”

Barry Richard, Host of The Barry Richard Show

Your Hearing Health Journey

From your first consultation to lifelong support, discover the steps to better hearing

Initial Consultation & Prescription Evaluation

  • Conduct a Medical History Intake
  • Discuss your current listening challenges
  • Perform Audiologic Evaluation
  • Perform Speech Testing in Quiet
  • Perform Speech Testing in Noise
  • Perform High Frequency word list testing
  • Review Your Test Results

Treatment Selection

  • Complete Lifestyle Questionnaire to determine your listening needs
  • Discuss Your Personalized Treatment Options
  • Choose the Fitting Plan that's right for you

Device Activation

  • Set Hearing Devices to first fit based on your prescription
  • Perform Real Ear Measurements to verify your fitting
  • Provide instruction on basic care and usage of your hearing devices
  • Provide guidance on acclimating to your new hearing devices

First Orientation

  • Answer all of your questions
  • Begin adjusting your devices, working towards your prescription
  • Synch your smartphone to your devices if applicable
  • Further assist you with "tips and tricks" to adapt to the noisy world we live in
  • Review care and maintenance of your devices

Enhanced Orientation

  • Discuss accessory options to further assist you with listening in difficult situations.
  • Answer additional questions you may have
  • Discuss advanced smartphone advanced app usage if applicable

Graduation

  • Finalize your prescription settings
  • Discuss importance of seasonal visits in your ongoing success
  • Perform a "tune up" on your devices to prepare you for the next 3 months
  • You will be given your graduation packet!

Seasonal Visits

  • Perform a "tune up" on your devices to assure proper functioning
  • Educate you on the unique issues that arise with each season
    (Winter, Fall, Spring & Summer)

Meet Your Team

Request a Callback

Would you like to speak to one of our hearing care professionals to ask your questions, share your concerns, or share your challenges?

Then simply complete this form and we’ll call you back shortly for a friendly no-obligation conversation.

Don't want to wait? Then why not call us at your nearest office

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