Why Should You Choose Duncan Hearing Healthcare?

Healthy hearing has a significant impact on your quality of life. Duncan Hearing Healthcare recognizes that your ability to communicate with family, friends, neighbors, work companions, and other individuals in your community provides a critical link in maintaining the independent and satisfying lifestyle you choose to lead.

Our goal is to utilize our expertise and work alongside you to restore and maintain these relationships.

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7 Reasons Our Patients Choose Us

1. An Educated Patient Is a Satisfied Patient

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Our team at Duncan Hearing Healthcare believes in educating our patients. The more clearly you are able to understand your condition, the more comfortable you are with identifying and utilizing the best treatment options to match your hearing goals and objectives.

We focus on providing you with enough information to be confident with your care, while increasing your level of confidence to get the most out of the treatment options you help choose. We have found this level of personal control over hearing care produces a high level of satisfaction in our patients.

2. Our Experience Inspires Confidence

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With 40 years of combined experience, our team of practitioners has the knowledge and expertise to meet or exceed your expectations when it comes to hearing healthcare. Collaborating our years of practice helps assure our patients that we will provide the best possible solution for their unique condition and circumstances. We work tirelessly to ensure that our patients have the very best possible care.

This level of concern for our patients has inspired confidence, making our patients loyal members of the Duncan Hearing Healthcare family.

3. Comprehensive Hearing Care Starts with Comprehensive Testing

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An adequate evaluation of your condition is a critical element in establishing the treatment plan that provides you the highest level of care. Our comprehensive evaluation goes beyond playing different sounds at different volumes and asking you whether you can hear them. Duncan Hearing Healthcare’s comprehensive hearing testing focuses on gathering information about your family history, medical history, injuries, lifestyle, and other factors to produce a broader picture of your overall condition.

Information we gather allows us to customize a hearing rehabilitation program designed to improve hearing volume, hearing clarity, and even enhance your cognitive abilities as well as take measures to prevent additional damage to your hearing. This level of comprehensive care is only possible when it follows comprehensive testing.

4. Optimized Hearing Requires State-of-the-Art Technology

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Just like with cell phones, state-of-the-art digital hearing aid technology has produced some incredible advantages over older analogue instruments, providing patients with an opportunity to optimize their hearing in ways that were not possible a decade ago. Some of the main digital advantages reported by ASHA (American Speech-Language-Hearing Association) Wire include:

Gain Processing (increased audibility w/o discomfort)
Digital Feedback Reduction (DFR) (monitors, reduces, or eliminates feedback)
Digital Noise Reduction (DNR) (reduces annoyance and improves speech recognition)
Digital Speech Enhancement (DSE) (improves speech clarity)
Directional Microphones and DSP (improves effective signal-to-noise ratio)
Digital Hearing Aids as Signal Generators (capacity to generate sound, i.e. for tinnitus masking)
Connectivity (adjustments from smartphone, connect phone calls into your hearing aid using Bluetooth, etc.)

Duncan Hearing Healthcare stays up to date with the most innovative technology available in hearing aids, allowing our patients all the benefits of advanced options in order to optimize their hearing experience.

5. Precise Fitting and Programming to Guarantee Long-term Satisfaction

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When you buy a new pair of shoes, you don’t walk out of the store until you are satisfied that they are the right fit. Fitting your hearing aid requires a level of precision similar to buying a pair of shoes, but on a more critical level. A hearing aid fitting begins with choosing an instrument suited to your lifestyle and personal preferences. Precision molding is a crucial element in comfort, eliminating rubbing, aching, and soreness issues.

Fitting also includes programming the unit to produce the most benefit for your unique hearing needs as well as the use of speech mapping to verify a proper fitting. Educating you on how the unit functions, cleaning, maintenance and care tips, answering your questions, and scheduling follow-up appointments to continue making adjustments are also an integral part of a precise fitting. The extra care and precision of a Duncan Hearing Healthcare hearing aid fitting is designed to guarantee long-term satisfaction with your hearing aid.

6. Exceptional Follow-Up Care Establishes Trust

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Duncan Hearing Healthcare is not a hearing aid dispenser focused on selling assisted listening devices. The commitment of our team members is to the overall hearing health of each patient. As evidence of our commitment, we focus on providing exceptional follow-up care designed to evaluate your response to treatment, make adjustments, provide continuing education, and ensure that our course of treatment is meeting the unique needs of every patient.

We view our patients as members of our hearing care family with a true concern not only for your hearing health, but also for your overall wellbeing. This level of follow-up care has established us as trusted hearing healthcare leaders in the Fall River, Hyannis, and Dartmouth, MA areas.

7. Fresh Home-Made Cookies!

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When you walk into our office, you can expect to be greeted by the aroma of freshly baked cookies. One of the perks of visiting Duncan Hearing Healthcare is that you will receive a delicious cookie that we bake fresh every morning!

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Meet Others Who Have Optimized Their Hearing Health

Frank S.

“To anyone concerned about their hearing, I’d say run, don’t walk. The staff is truly amazing—everyone I’ve had contact with has been very supportive and helpful. When I was fitted, the degree of detail in ensuring the fit and sound quality was, I believe, second to none.”

Marilyn D.

“My first impression of Duncan Hearing was that they were professional and very helpful. Since getting hearing aids, I have a better quality of life and can have conversations, knowing what others are saying. To anyone concerned about their hearing, I’d say don’t hesitate.”

Richard M.

“After my first hearing test, I found out I had about a 40% hearing loss in my right ear compared to what’s considered normal, while my left ear wasn’t quite as bad. However, I wasn’t ready to buy at the time. Nancy Duncan asked me to test again in 6 months, and I was pleased that there was no push for a sale, showing they cared more about the quality of life hearing aids bring.”

Mark C.

“Everyone was kind and helpful and made me feel relaxed, especially Kimberly—she’s the best!! To anyone considering Duncan Hearing, my advice would be to set your appointment ASAP! Your fears will melt away, and your hearing will improve more than you can imagine! Don’t wait years like I did!”

Patricia M.

“My first impressions of Duncan Hearing was great. Since wearing hearing aids, the impact on my life has been unbelievable. To anyone concerned about their hearing, I’d say please go, they are very friendly and understanding! They give you the quality of life that you’re missing.”

Esmeralda E. C.

“Now, I can hear when my children speak, and I don’t have to ask again what they say. To anyone concerned about their hearing, I’d say even though you don’t know what’s going on with your hearing, Duncan Hearing Healthcare can help.”

Philip P.

“My first impressions were that the staff were friendly, caring, and efficient. Hearing aids have impacted my life extremely positively; I can’t imagine life without them. To anyone concerned about their hearing, I’d say do yourself a huge favor and go get checked out.”

Vanesa

“I’m not as nervous to talk to people, and honestly, I’m more outgoing with them. To anyone concerned about their hearing, I’d say it might be nerve-racking now, but in the long run, it will help you out. It’s a good place to go because they are very nice and very patient there.”

“Being around a medical professional can be intimidating for someone with a hearing loss because you want to be able to hear and understand everything that is being said, but Dr. Duncan was patient, confident, and reassuring in the way she approached her work.

The staff at Duncan Hearing Healthcare is also professional, friendly, and accommodating. I have rediscovered sounds that I thought were gone for good – birds, crickets, the wind… Certain sounds go away, and you don’t realize that they have. I highly recommend Dr. Nancy Duncan and the fabulous crew at Duncan Hearing Healthcare. They changed my life.”

Barry Richard, Host of The Barry Richard Show

Your Hearing Health Journey

From your first consultation to lifelong support, discover the steps to better hearing

Initial Consultation & Prescription Evaluation

Conduct a Medical History Intake
Discuss your current listening challenges
Perform Audiologic Evaluation
Perform Speech Testing in Quiet
Perform Speech Testing in Noise
Perform High Frequency word list testing
Review Your Test Results

Treatment Selection

Complete Lifestyle Questionnaire to determine your listening needs
Discuss Your Personalized Treatment Options
Choose the Fitting Plan that's right for you

Device Activation

Set Hearing Devices to first fit based on your prescription
Perform Real Ear Measurements to verify your fitting
Provide instruction on basic care and usage of your hearing devices
Provide guidance on acclimating to your new hearing devices

First Orientation

Answer all of your questions
Begin adjusting your devices, working towards your prescription
Synch your smartphone to your devices if applicable
Further assist you with "tips and tricks" to adapt to the noisy world we live in
Review care and maintenance of your devices

Enhanced Orientation

Discuss accessory options to further assist you with listening in difficult situations.
Answer additional questions you may have
Discuss advanced smartphone advanced app usage if applicable

Graduation

Finalize your prescription settings
Discuss importance of seasonal visits in your ongoing success
Perform a "tune up" on your devices to prepare you for the next 3 months
You will be given your graduation packet!

Seasonal Visits

Perform a "tune up" on your devices to assure proper functioning
Educate you on the unique issues that arise with each season
(Winter, Fall, Spring & Summer)