Hearing Instrument Specialist Trainee
Kimberly grew up in Fall River, MA and has been a vital member of the Duncan Hearing Healthcare team since September of 2016.
Starting off her audiology career, she studied health sciences from 2010 to 2015 at both Bristol Community College and New England Institute of Technology.
Her expertise and extensive background in customer service as well as several years of food service business management provide her with a special set of skills, which she applies to coordinating patient care. Her special talent is brightening the day of everyone who comes into contact with her.
As a hearing instrument specialist, she works directly with patients to assess their auditory needs. Whether through a comprehensive fitting, selecting of devices or real ear measurements, she uses a combination of methods to ensure each patient is receiving maximum benefit from their hearing aids.
While she loves working directly with patients, her favorite thing about Duncan Hearing Healthcare Team is the fact that she gets to be around women who are driven to work hard, crush goals, and have fun while doing it.
She has never dreaded coming to work a single day and loves how Nancy truly treats everyone as her equals.
One of her personal favorite success stories is when she fit a patient who had suddenly lost their hearing in her left ear with a hearing device.
“She was fit with a Bicros System and the minute I turned it on for her she started to cry. Her first follow up appointment was 2 weeks after her fitting, and she came in and told me about the things she heard now, that she hadn’t in years.
She worked in theater and found her hearing loss made her timid, but since having the hearing aids she has more confidence in herself. It’s a great feeling knowing how happy you’ve made someone by helping them to hear better.”
Kimberly makes her home in Swansea with her 11-year-old daughter and fiancé Eric. She enjoys spending time with her family, baking cookies, and utilizing her creative talents. She even has an Etsy shop where she sells jewellery!
Who is your favorite sports team?
I always root for the home team! Red Sox, Patriots and Bruins
What is your favorite food?
Mexican or seafood
If you could travel anywhere in the world, where would you go?
Scotland or Greece
What’s your all-time favorite TV show/series?
I have way too many to pick just one, but some of my most recent favorites are Stranger Things, Outlander, Ozark and Schitt’s Creek
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