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Duncan Hearing Healthcare Introduces Virtual Hearing Care to Massachusetts Residents

05/01/2020 | Patient Resources, Tele Audiology

If COVID-19 has taught us anything, it has certainly demonstrated how life can change overnight. New social distancing rules and stay at home orders have most Massachusetts residents staying indoors with the aim of reducing the virus’s ability to spread among the population.

However, at Duncan Hearing Healthcare, it’s business as usual – but in a new, innovative way. We are pleased to introduce Virtual Hearing Care consultations. These 15-minute complimentary appointments, which utilize videophone technology, aim to assist patients with their hearing concerns and hearing devices without the need to leave their homes, travel, and meet with others during these unprecedented times – and beyond.

So What is Virtual Hearing Care?

Doctor and patient can connect to each other via their cell phone, tablet, or PC and engage in a 15-minute video chat. Patients can expect professional audiological care and support during their consultation.

A Virtual Hearing Care appointment is suitable for anyone who has a question or concern about their hearing, as well as current patients who already wear hearing aids. Patients will gain invaluable advice and support during their consultation, and hearing aid wearers can take advantage of remote programming features to troubleshoot any issues or adjust their hearing aid settings during the video call.

It is an easy and stress-free way to ensure your hearing health remains a priority despite the ongoing disruptions we all are currently facing.

How Does it Work?

To set up an appointment for your complimentary virtual Hearing Care consultation, click here and complete the short form to get started.

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Nancy Duncan, Au.D.

Dr. Nancy Duncan graduated from Somerset High, Somerset, MA in 1991 and received her B.S. in communication disorders and psychology from Worcester State College. Her master of science in audiology was awarded at the University of Arkansas in 1997, after which she worked for several private audiology practices in Arkansas, Rhode Island, and Massachusetts. Returning to the area in 2003, Dr. Duncan founded Duncan Hearing Healthcare, allowing her to apply her passion to her community through rehabilitative audiology and individual patient care. She earned her clinical doctorate in audiology degree from the Pennsylvania College of Optometry (now Salus University) in 2005. Her passion for her family and community is an integral part of what drives her to provide trustworthy, professional hearing healthcare to her patients.

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