Shantelle Pimentel, HIS

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Shantelle Pimentel, HIS

Hearing Instrument Specialist

Shantelle Pimentel, Hearing Instrument Specialist at Duncan Hearing Healthcare

Born and raised in Fall River, MA, Shantelle is thrilled to be a part of the Duncan Hearing Healthcare team. As a Hearing Instrument Specialist (HIS), no day is ever the same.

Shantelle’s responsibilities include cleaning hearing aids and troubleshooting any challenges the patient might be experiencing. She also provides phone coverage and assists patients with setting up their appointments.

Working with people has always been Shantelle’s passion and she describes helping patients to hear as especially rewarding. She loves the positive feedback from patients, particularly their big smiles once a situation has been corrected as well as listening to a patient express how much Duncan Hearing Healthcare has helped them and made their life easier and more fulfilling.

When Shantelle isn’t in the office, she enjoys spending time with her family and crafting cute crochet creations.

If you could have dinner with one person (dead or alive) who would it be?

My vovo, and we will be eating her Portugese roast that she made every Sunday (:

What is your favorite sports team?

I don’t follow sports

What is your favorite food?

Anything that’s delicious but if i had to pick my Marias Shrimp mozambique

If you could travel anywhere in the world, where would you go?


What’s your all-time favorite TV show/series?

Too many, but if i had to choose i would say Outlander
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