Fall River: 508-674-3334  |  Hyannis: 508-862-0255  |  Dartmouth: 508-910-2221 | Falmouth: 508-548-8123

Transparent Treatment Plans To Help You Achieve Better Hearing

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Hearing aid technology offers only one piece of the puzzle when it comes to providing adequate solutions for hearing loss.

Achieving better hearing involves working with the right team of hearing care experts who walk you through the process with a patient-first approach. We have earned the trust of local citizens, organizations, and physicians.

We maintain that trust by combining the most advanced technology available, following industry best practices, and remaining transparent with the costs of treatment upfront.

In the spirit of transparency, here are the 3 treatment plans we offer our patients with the cost as well as what is included.

Request a Callback

Would you like to speak to one of our hearing care professionals to discuss your hearing health challenges? Then simply complete this form and we’ll call you back shortly.

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Hear Comfort Treatment Plan

(depending on insurance coverage)
$2,140 - $5,588
  • *Some of our more independent patients are not quite ready or able to commit to one of our more extensive hearing care plans, so we accommodate their needs with a more affordable option. You still get quality hearing aid technology to improve your hearing and your quality of life, but with a little less attention.
  • Hear Comfort includes:
  • Hearing aids and initial fitting fees
  • 45-day trial period with a money-back guarantee
  • Standard Charger
  • 3-year warranty
  • NO AFTERCARE VISITS INCLUDED WITH THIS

Hear Connect Treatment Plan*

(depending on insurance coverage)
$4,270 - $7,718
  • *Achieving better hearing is a critical decision. Making an investment into your future with a plan that provides high-level hearing aid technology and the peace of mind that comes with ongoing hearing healthcare provided by Duncan’s experts is a great way to enjoy an active, independent lifestyle.
  • Hear Connect includes:
  • Hearing Aids and initial fitting fees
  • 45-day trial period with a money-back guarantee
  • Premium & Standard Charger or Batteries
  • Peace of Mind aftercare (4 years)
  • Custom Earmolds/Domes (4 years)
  • 4-year Manufacturers repair and Loss and Damage warranty
  • $500 credit towards next plan purchase (Complete or Connect only) if purchased before the expiration of this plan

Hear Complete Treatment Plan*

(depending on insurance coverage)
$5,490 - $8,938
  • *Better hearing is an investment into your future and a better quality of life. This plan is for those looking for the best of the best when it comes to ground-breaking hearing technology with all the bells and whistles along with ongoing hearing care that ensures that you receive all the attention you deserve.
  • Hear Complete includes:
  • Hearing Aids and initial fitting fees
  • 45-day trial period with a money-back guarantee
  • Premium & Standard Charger or Batteries
  • Peace of Mind aftercare (4 years)
  • Custom Earmolds/Domes (4 years)
  • 4-year Manufacturers repair and Loss and Damage warranty
  • $1000 credit towards next plan purchase (Complete or Connect only) if purchased before the expiration of this plan
  • 2 streaming accessories (any combination of Television streamer, multi mic, telephone streamer, or remote control)

Jabra Enhance Plus – Pricing Plan

#1 Express Enhance Plus

$799.00
  • *For those that are tech-savvy, this “grab & go” package would be the ideal option. With no support from a hearing care professional, once you receive your devices, the fitting and navigation is down to you.
  • What’s Included in the Express Enhance Plus Package?
  • Miniaturized 3-in-1 earbuds for hearing enhancement, music, and calls
  • 10h on a single charge
  • 30h with charging case
  • 4 mic technology
  • Fitting or follow-up not included

#2 Essential Enhance Plus

$879.00
  • *For those who require support with their initial purchase, this package ensures you receive your new devices with the knowledge from a hearing care professional of how to best optimize them for your listening needs.
  • What’s Included in the Essential Enhance Plus Package?
  • Miniaturized 3-in-1 earbuds for hearing enhancement, music, and calls
  • 10h on a single charge
  • 30h with charging case
  • 4 mic technology
  • Fitting by a hearing care professional
  • Devices synced with phone during appointment
  • 1 follow up appointment after initial fitting

#3 Total Enhance Plus

$1089
  • *Your hearing healthcare is an investment, and hearing devices are only a small part of the puzzle to receiving better hearing. This package is for those ready to commit to a future of healthy hearing through ongoing audiological support and advice.
  • What’s Included in the Total Enhance Plus Package?
  • Miniaturized 3-in-1 earbuds for hearing enhancement, music, and calls
  • 10h on a single charge
  • 30h with charging case
  • 4 mic technology
  • Fitting by a hearing care professional
  • Devices synced with phone during appointment
  • 1 follow up appointment included after initial fitting
  • A year of quarterly seasonal visits
  • A year of on-demand care.

Prices For Services We Offer Apart From Our Treatment Plans

  • *You are free to choose any of the treatment plans we offer, but if you decide not to go with one of our treatment plans, we still want to be up front with what we charge for the various services we offer apart from our treatment plans.
  • Basic Audiologic Examination $125.00* (covered by most health insurance)
  • Tinnitus Consultation (includes 2 visits) $370.00* (discounts may apply if the patient has a confirmed Medicaid plan)
  • Cerumen Removal (earwax) $75.00
  • Hearing Aid Check $72.50
  • Loaner Hearing Aids $75.00 each* (*covered under Hear Connect or Hear Complete Plans)
  • Custom Hearing Aid Earmolds $115.00 each
  • Encased Hearing Aid Earmolds $165.00 each
  • New Hearing Aid Receivers $125.00 each (No charge if hearing aid is under original manufacturer’s warranty or the patient purchased the Hear Connect or Hear Complete Plans)
  • Premium Charger $225.00
  • Television Streamer $390.00
  • Companion Multi Microphone $390.00
  • Hearing Aid Remote Control $290.00
  • Telephone Streamer $290.00

*Peace Of Mind Aftercare Plan Treatment Plan

This is a 1-year plan that can be purchased when your 4-year Hear Connect or Hear Complete Treatment Plan expires. In addition, new patients who purchased their hearing aids elsewhere but want a comprehensive aftercare plan with us rather than paying per visit can take advantage of this care option. Peace of Mind includes:

  • Quarterly preventative maintenance visits
  • Yearly prescription evaluation (hearing tests) and refitting of aids to new prescription when needed
  • Custom Earmolds and/or Non-Custom Domes as needed.
  • Cerumen Management (earwax removal)
  • Unlimited Emergency visits as needed
  • Loaner devices as needed
  • Hearing aid filters as needed
how to encourage a stubborn man to get his hearing tested free guide by Duncan Hearing

FREE DOWNLOAD: HOW TO ENCOURAGE A STUBBORN MAN TO GET HIS HEARING TESTED

With hearing loss impacting 1 in 5 of us, the data suggests that at least one special person in our lives are struggling with hearing loss. The challenge is that it's often difficult for these people to admit that they have a challenge with their hearing or be open to seeking help.

That's why we have developed a free white-paper to help you to understand the different ways that you can support a loved one and encourage them to get the help that they need.

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Have Questions? Request A Callback

There’s no such thing as a silly question, especially when it comes to investing in your future. Consequently, members of the Duncan Hearing Healthcare team make themselves available to respond to questions about our treatment plans and our costs for services just in case you need a little clarification.

To have your questions answered, complete and submit our “Request a Callback” form, and a member of our team of specialists will call you back for a friendly, no-obligation conversation.

Don’t want to wait? Then why not call us at your nearest office

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Fall River

508-674-3334

Hyannis

508-862-0255

Dartmouth

508-910-2221

Falmouth

508-548-8123

Patient Care Coordinator at a Fast-Growing and Locally Respected Hearing Care Practice

This isn’t just a “job”. It’s an opportunity to be part of a locally respected and passionate group of people that have built a stellar reputation as the most caring, trustworthy, and experienced audiological groups in Fall River, Dartmouth, and Hyannis.

We’re now seeking somebody that wants to join our “family” and shows the same commitment that we show our staff and be part of shaping our future, as a Patient Care Coordinator.

We have 3 positions to fill, 1 full time, 1 part time with the opportunity to grow into a full time role, and 1 part time.

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If you want to know more about who we are and whether our company culture is right for you, before further investing your time in this job advert, then please click here.

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As you’re still reading, you must like what you’ve seen.

The truth is, we’ve developed a very special culture, and we’re absolutely committed to maintaining it. The person that we hire must be a great fit, and we’re prepared to wait until the perfect match comes along.

Although your experience plays a key role in this process, your personality traits and attitude are the number one priority. If this is how your co-workers and friends would describe you, then we may be the ideal match:

  • Always happy, smiles a lot, positive attitude, always a pleasure to be around.
  • Friendly, warm, an extrovert, a people person – this comes across the very first time you meet someone, even on the telephone.
  • Patient, compassionate, helpful especially with older people. Even temperament, calm, always pleasant, unflappable. Has a knack for being able to turn a frown into a smile.
  • Committed, dedicated, a great teammate, pitches in without being asked, puts team accomplishments ahead of individual accomplishments.
  • Accurate, detailed, gets things right, double checks their own work, makes very few mistakes
  • Owns it, credits others for successes, and accepts responsibility for failures. Always finds a constructive way to solve a problem.
  • Coachable, doesn’t get defensive, accepts feedback with a positive attitude. Always looking for ways to grow and improve.
  • Reliable, dependable, doesn’t just arrive on time, but often comes in a little early to make sure they’re prepared for the day; willing to stay late when there’s work that needs to be done.

These statements also describe the people you’ll be working alongside, meaning that you’ll quickly discover that this is much more than a group of co-workers, it feels like a family.

We have spoken about whether you’re the right fit for this role and you’re still reading which indicates that you have the personality traits/attitude that we’re looking for. So, let’s now look at the specific duties of the role.

As a Patient Care Coordinator the right candidate will play a critical role in helping deliver patient success.

You will be playing a critical role in helping patients and being the problem solver that ensures patients remain happy, the audiologists can deliver hearing healthcare, and the business runs seamlessly.

Duties include:

  • Scheduling & confirming patient appointments, check-ups and physician referrals.
  • Ultilize electronic database system
  • Managing phone calls, checking messages, returning missed calls, changing greeting when necessary
  • Checking patients in & out of appointments
  • Working directly with insurance companies to determine patient specific coverage and understanding current HIPAA laws
  • Insurance billing
  • Data entry & record keeping
  • Troubleshooting minor hearing aid issues
  • Collecting and recording payments

If the above sounds like the kind of role that you have been waiting for, at the type of practice that you want to be part of, then here’s what we’re looking for from you.

  • Strong interest in patient care and hearing health
  • Knowledge of Microsoft Office
  • Experience with electronic database systems

You’re still here, so you must like the sound of our company culture, believe you’re the right personality fit for the role, and have the experience/qualifications that we’re looking for.

Finally, let’s discuss the wage and benefits of being part of this journey.

The salary is negotiable based on experience and includes a structured career-journey for growth that can see our experienced members of the team working their way through different wage brackets, as well as benefiting from a high-rewarding commission structure.

Additional benefits include:

  • Life insurance
  • Paid time off
  • Retirement plan

The working schedule is:

  • 8 hour shift for full time employees
  • Day shift
  • Monday to Friday

If you believe that this is the right fit for both you and us, then we would love to talk.

Please send your resume over as well as any additional information that you believe will make you stand out and capture our attention.

We very much look forward to hearing from you.