Patient Stories
Hear from our patients about their hearing health stories
⋆⋆⋆⋆⋆
I also speak more softly, to my wife’s delight. I mention my wife a lot because my hearing loss affected her as well
I worked in an industry where I was subjected to loud noise most of the day. I owned my own auto repair shop, and customers would ask me to road test their car for a specific noise, which I didn’t hear. My wife ran the office, and sometimes she would drive the car and tell me what she heard. That’s when I realized I was losing my hearing. No one really wants to know they have a problem, and I felt embarrassed that I would need hearing aids, a little vain about what others might think.
When I showed up for my evaluation, it was a little scary—not because of the surroundings or the tech, but because I was worried about how much of my hearing was actually gone. The testing was simple, just pressing a button when I heard a sound. I thought I did well, but then we went over the results—moderate to severe hearing loss (my wife, vindicated)—and discussed how hearing aids could rectify my loss.
Now that I wear hearing aids, the obvious change is that I can hear more. I can hear birds again, as much of my hearing loss was in high-pitched sounds. I also speak more softly, to my wife’s delight. I mention my wife a lot because my hearing loss affected her as well.
To anyone concerned about their hearing, I’d say run, don’t walk. The staff is truly amazing—everyone I’ve had contact with has been very supportive and helpful. My questions were answered in detail, and I never felt pressured to buy anything. They discussed my options and which type would be best for my situation. I’m still amazed at the hearing level and comfort of these aids. When I was fitted, the degree of detail in ensuring the fit and sound quality was, I believe, second to none.
⋆⋆⋆⋆⋆
I have a better quality of life and can have conversations, knowing what others are saying
I didn’t want to believe I had a hearing problem, so I continued on until, at work, my boss didn’t want me to answer the phone. I didn’t want to be different from the others. I had concerns about the cost and the difficulty of using hearing aids. My first impression of Duncan Hearing was that they were professional and very helpful.
Since getting hearing aids, I have a better quality of life and can have conversations, knowing what others are saying. To anyone concerned about their hearing, I’d say don’t hesitate.
⋆⋆⋆⋆⋆
The impact of hearing aids on my life has been a godsend blessing
I first noticed my hearing loss about 8 years ago when I constantly had to raise the volume on the TV for any shows. I knew I needed to check it out because it was getting worse. I wasn’t concerned about going to Duncan Hearing because I had taken hearing tests in the past.
My first impression came from an ad I saw in the newspaper. It was well written and made Duncan Hearing seem like a caring place to try, not just in it for a sale. The impact of hearing aids on my life has been a godsend blessing.
After my first hearing test, I found out I had about a 40% hearing loss in my right ear compared to what’s considered normal, while my left ear wasn’t quite as bad. However, I wasn’t ready to buy at the time. Nancy Duncan asked me to test again in 6 months, and I was pleased that there was no push for a sale, showing they cared more about the quality of life hearing aids bring.
In 6 months, I lost another 20% of my hearing, and she recommended I go to Boston, where they found a tumor. There’s much more to the story, but I love Duncan Hearing. I’ve been a patient since then.
⋆⋆⋆⋆⋆
I had no idea how much I was missing
I’ve known for years that I had a problem with my hearing. I tried pointing to my wife’s amazing hearing as an excuse for not confronting my problem. So a combination of fear, vanity, and pride kept me from taking action for years. I guess my only fear was thinking that either there was nothing that could be done or I wouldn’t be able to feel “normal” with hearing aids.
Everyone was kind and helpful and made me feel relaxed, especially Kimberly—she’s the best!! Without exaggeration, hearing aids have totally impacted every area of my life. I had no idea how much I was missing. I don’t have to ask people to repeat themselves, I can participate in group conversations with ease, and I now listen to the TV on level 10 instead of 45 so my wife can sleep without interruption.
To anyone considering Duncan Hearing, my advice would be to set your appointment ASAP! Your fears will melt away, and your hearing will improve more than you can imagine! Don’t wait years like I did!
⋆⋆⋆⋆⋆
The impact on my life has been unbelievable
My first impressions of Duncan Hearing was great. Since wearing hearing aids, the impact on my life has been unbelievable. To anyone concerned about their hearing, I’d say please go, they are very friendly and understanding! They give you the quality of life that you’re missing.
⋆⋆⋆⋆⋆
Now, I can hear when my children speak
I realized something was up with my ears when I felt looked at like a stupid person for not understanding. I had a fear that I would have to wear big and bulky ear pieces. My first impression of the clinic was that they were friendly and non-judgmental. Now, I can hear when my children speak, and I don’t have to ask again what they say.
To anyone concerned about their hearing, I’d say even though you don’t know what’s going on with your hearing, Duncan Hearing Healthcare can help.
⋆⋆⋆⋆⋆
Just do it. You’ll be glad you did
I didn’t think much of it other than having my family tell me that I was saying “what” all the time. Yes, I was afraid that they would tell me what I already knew, that I needed hearing aids. I was very impressed with the friendly and professional greeting that I received from all staff members, making me feel comfortable from the very start of my visit.
Since getting my hearing aids, I can hear sounds that were in my home and in my life that I never knew I was missing. For example, I have many bird feeders in my yard, and I love watching them. With my aids, I now also enjoy the many different sounds they all make.
To anyone concerned about their hearing, I would tell them not to wait any longer. Just do it. You’ll be glad you did.
⋆⋆⋆⋆⋆
The staff were friendly, caring, and efficient
I was told I had hearing loss in my twenties while in the Air Force. It did not impact me at the time, but by the time I reached my mid-fifties, I decided to get hearing aids—best thing I ever did. I have been to many hearing centers over the years and have found that Duncan Hearing is one of the best.
My first impressions were that the staff were friendly, caring, and efficient. Hearing aids have impacted my life extremely positively; I can’t imagine life without them. To anyone concerned about their hearing, I’d say do yourself a huge favor and go get checked out.
⋆⋆⋆⋆⋆
I can hear so much better now, and it surely has changed my life
When I couldn’t even hear the bird that was right outside my window, I realized something was up with my ears. My biggest concern was that I wasn’t hearing people, and that would frustrate them because they had to repeat themselves over and over again, then give up trying to talk to me. That made me feel stupid. It made me not want to go anywhere or talk to anyone.
I didn’t have any preconceived fears or concerns before contacting, I was looking forward to finally getting hearing aids so I could hear clearly. My first impression was the friendliness of the staff. They seemed to understand my concerns and did everything they could to put me at ease. I enjoy coming to Duncan.
I can hear so much better now, and it surely has changed my life. To anyone concerned about their hearing, I’d say you will be in for a wonderful experience at Duncan Hearing. I won’t go anywhere else.
⋆⋆⋆⋆⋆
They have allowed me to carry out conversations with ease and hear my family and loved ones
After working with loud machines, the ringing in my ear was impairing my hearing. I was concerned whether the hearing aids would cover the ringing and still pick up outside sounds. My first impressions were that the place was clean, professional, and capable.
Hearing aids have impacted my life in many ways; the best part is they have allowed me to carry out conversations with ease and hear my family and loved ones. To anyone concerned about their hearing, I’d say have no fear and don’t look any further. You have found the best.
⋆⋆⋆⋆⋆
It’s a good place to go because they are very nice and very patient there
I was really little when my mom realized I might need hearing aids. I lost my hearing aids when I was in high school and went two years without them. When I finally called to go, I was so nervous about what they were going to say, but the people that work there are so nice and patient. I don’t remember my first impressions because I was in kindergarten the first time I went.
As a kid, hearing aids helped me a lot in school, but I did get made fun of, so I stopped wearing them. Seeing other people wear them helped me, and I got back to wearing my hearing aids every day. It was better for me. I’m not as nervous to talk to people, and honestly, I’m more outgoing with them.
To anyone concerned about their hearing, I’d say it might be nerve-racking now, but in the long run, it will help you out. It’s a good place to go because they are very nice and very patient there.
⋆⋆⋆⋆⋆
I was finally forced to do something about my hearing loss, as it was impacting my job
I was at an event for Accepted Students at Emerson College. A prospective student asked a question, and I proceeded to provide a lengthy answer in front of the whole group. Everyone was looking at me a bit oddly when I finished. My Area Head, who was sitting next to me, leaned over and whispered directly in my ear, “That wasn’t the question!” It was very embarrassing! I was finally forced to do something about my hearing loss, as it was impacting my job.
My biggest worry was that there was nothing that could be done to help me. Additionally, I will admit to personal vanity and worried that hearing aids would make me look old. Working with young people, in my mind, required that I appear younger.
My first impression of Duncan Hearing was that I was dealing with caring people who were willing to work with me to solve my hearing problem. While hearing aids have not restored my hearing to its full ‘before hearing loss’ state, they have made a huge difference. I could not function in my daily life without them! They changed my quality of life significantly! I can actively participate in my life now.
To anyone concerned about their hearing, I’d say don’t wait if you have a problem! Don’t let vanity keep you from moving forward with an active life that includes functioning hearing! My hearing aids are rarely noticed by anyone, so my fears of ‘looking old’ were unfounded! The technology is changing by leaps and bounds, and the options that can help you are getting more sophisticated every day! Take advantage of them! Take advantage of professional help to maximize the results.
⋆⋆⋆⋆⋆
I’m no longer nodding my head at something I think I heard
I was having trouble with conversations with friends. I could hear the words, but they were not recognizable, and I knew I had to find out why. I didn’t have any fears, as I thought it was my tinnitus, but I was surprised to find I had hearing loss, especially in my left ear. My first impressions of the clinic were that I was very pleased with their efficiency and how comfortable I felt there.
Hearing aids have absolutely impacted my life. I can now tone down the background noise around me, making conversations more enjoyable. It even helps in the car with road noise. The best part is in restaurants—by turning down the background noise, I can enjoy table conversations so much more. I’m no longer nodding my head at something I think I heard.
To anyone concerned about their hearing, I’d say it would be the best gift you can give yourself and your family. I often tell my husband, “I think I’ll put my hearing aids in now,” and he replies, “I would very much appreciate that”—it’s a standard joke with us.
⋆⋆⋆⋆⋆
The hearing aids have helped me on the whole to better react and respond to people
The first time I recognized a hearing loss was when I thought everyone was muttering and needed to articulate. My only concern was that I would find a hearing aid that really served my need. My first impressions were that the staff was very professional and friendly. The hearing aids have helped me on the whole to better react and respond to people. To anyone concerned about their hearing, I’d say you will receive very professional help and follow-up.
⋆⋆⋆⋆⋆
They were professional but in a nice way
Lance Garth began to struggle with his hearing while working as a judge in courts across Cape Cod, Nantucket, and Martha’s Vineyard.
“When you’re in a courtroom, your mind is working on listening to everyone speak, what the laws are, and how to dispense justice as best you can,” he explains.
“I was concentrating on the second parts and didn’t realize that I wasn’t hearing the speakers as well as I should.”
He decided to seek professional help after a court officer who regularly transported him around the state mentioned that he should get his ears examined.
“He kind of convinced me to do it,” Lance says. “Based on my relationship with him, and that he was just a good person and very supportive of me, I looked into a possible hearing loss issue.”
Lance believes that his condition may have been passed down from his father. He worked in mills both in Britain and Massachusetts, and the loud machinery may have exacerbated an underlying genetic issue, resulting in a hearing loss.
He first went to a local clinic for treatment. But after that closed down, someone told him to try Duncan Hearing Healthcare instead. Right away, he was impressed with the staff’s temperament and work ethic.
“The best way I can describe them is that they were very professional but in a very nice way,” he says.
“I didn’t know what type of hearing aid I was going to get involved with, and when I went to Duncan Hearing Healthcare, they were just very, very nice.”
After a week of testing out different products with his doctor of audiology, Lance settled on a hearing aid that suited him. The features, in particular, met and exceeded his requirements.
“I don’t have to change the batteries with these, they just recharge themselves every night when I put them in a little canister,” he says. “I can also connect them to my cell phone via Bluetooth – it’s really good.”
What would he say to someone who was concerned about a hearing loss now? “It’s not the end of the world. You’ve just got to get something that allows you to maintain your position in the world and hear things a lot better than you are!” he says.
⋆⋆⋆⋆⋆
It’s nice to hear everything
Like so many people with a hearing loss, Allan was unaware that he had an issue for several years. “It happened so gradually that I really didn’t notice it,” he said.
When Allan finally recognized that he had a problem, he visited a major hearing care chain but was shocked at the prices and decided it wasn’t worth the investment.
Then one day, someone recommended that he contact Duncan Hearing Healthcare. Impressively,he found that the clinic accepted his insurance plan,meaning thatthe investment needed for his treatment and care would be greatly reduced.
His first contact with the team assured him that he’d made the right choice. “They were very, very nice, but also, the cost was sensible,” he says.
A few days later, he had his first appointment with his specialist, Jacqueline Stagg.
“Jacqueline was really nice and knowledgeable,” he says. “I had a sense that she knew what she was doing, and she’s very patient. She understood that you’ve got to go slow with the old hippies. So it was great!”
Since receiving his new hearing aids, his social life has changed for the better.
“I do a fair amount of singing in church and do a lot of solo work,” Allan explains. “A hearing loss affects how you hear music considerably. So as someone who enjoys music – it’s a large part of my life – it’s nice to hear everything.”
Despite the pandemic, Allan has kept in regular contact with the team at Duncan Hearing Healthcare. In particular, he’s been impressed with their Curbside Service.
“When I have an appointment, I pull up in the parking lot, and they come out to my car window. Then I just hand them my hearing aids, and they clean and check them… In some ways, it’s more convenient than walking into the office.”
⋆⋆⋆⋆⋆
Hearing aids make a huge difference
For years, Sarah had been underwhelmed by the hearing healthcare providers that she’d tried in her local area.
“I used a small independent hearing aid company, but I wasn’t happy with them,” she says. “Then I tried one of the national places, but every time I went there, it was someone new, and my hearing was just getting worse.”
The technology that the specialists prescribed her didn’t offer many benefits, leading Sarah to become frustrated. She even considered learning sign language or asking others to just speak up near her “good ear.”
But one day, someone told her about Duncan Hearing Healthcare. During her initial visit, Sarah noticed adifference compared to theother clinics.
“It struck me, initially, at just how friendly everybody was and welcoming,” she says. “Jackie Stagg [Sarah’s specialist] took the time to listen to me. By that time, I was well into my hearing aid treatment process and was ready to give up on it.”
The new hearing aids made a huge difference. Not only did they let Sarah freely interact with others and pursue her career, but the array of features also improved her quality of life.
“The ones I have now have Bluetooth,” says Sarah. “So phone and Zoom calls are much easier.”
In addition, Duncan Hearing Healthcare’s personal servicehas made a big difference. During the pandemic, Sarah spent six months overseas, and when she recognized a fault with her devices, Jackie Stagg was ready to step in and help.
“As soon as I got into the country, she made arrangements to take the hearing aids,” Sarah says. “She gave me hearing aids to borrow while they tried to resolve the problem.”
“By the time I came out of quarantine, I had new hearing aids. It was seamless.”
What would Sarah advise someone who has a hearing concern? “Don’t ignore it,” she urges.“I didn’t realize how many things I was giving up on until I got my hearing aids from Duncan Hearing Healthcare. Then I realized, ‘Oh my gosh! These make a huge difference.”
⋆⋆⋆⋆⋆
I wasn’t ready for hearing aids
Back in her forties, Marilyn noticed a change in her hearing. She was having to turn the volume up on everything, from her television to her radio, to get a sense of what people were saying.
As her hearing worsened, she reluctantly decided to seek help from a specialist. “I went to an audiologist in Fall River, and she said it wasn’t good,” she remembers. “But I wasn’t ready to wear hearing aids. I just didn’t want to hear it, literally!”
Denial is very common among those in the early stages of a hearing loss. Many people, just like Marilyn, feel there is a stigma attached to accepting treatment. They then wait years before they feel ready to look for a great solution.
Marilyn found the courage to act in her fifties. “It finally got to a point where I couldn’t function, and I decided it was time to do something,” she says.
The doctor who she originally spoke to recommended Nancy Duncan as a trusted audiologist within the community, and this gave Marilyn the confidence to get in touch.
“I remember the doctor saying, ‘She will never give you anything you do not need,’” she says. “That convinced me.”
Her first appointment at Duncan Hearing Healthcare made her believe that this was the right decision. Nancy didn’t fit her with hearing technology immediately, but instead, she asked her to trial different devices until she found the correct one.
This careful process led to a breakthrough. “I was looking through some literature, and Nancy was speaking to me, and all of a sudden it hit me that I could hear what she was saying, and I was not watching her face,” Marilyn says. “That was so overwhelming, I can’t tell you.”
Since that moment, Marilyn has worn her hearing aids wherever she goes. “It’s a whole new world when you can’t hear and get hearing aids. It opens up so many things to you,” she says.
Twenty years on from her initial appointment at Duncan Hearing Healthcare, what are her feelings now toward Nancy and her team? “She’s very dear to me because she’s the person who got me to that next step,” Marilyn says. “She’s also great and ethical – that’s the truth!”
⋆⋆⋆⋆⋆
I rediscovered sounds that I thought were gone for good
Many people witness a hearing loss gradually as they age. But there are others that are born with a condition. Broadcaster Barry Richard was one of these people.
While an infant hearing screening usually picks up early signs of hearing problems, Barry’s issues went unnoticed during his childhood. As a result, he experienced several challenges.
“My teachers treated me as though I had a discipline problem – not paying attention or being unfocused,” he says. “They would move me to the front of the class.”
Barry’s problems continued well into adulthood. It wasn’t that he didn’t notice his hearing was worsening, he just didn’t think that he required professional attention.
A chance conversation with Dr. Nancy Duncan, the owner of Duncan Hearing Healthcare, changed his views completely. She had joined the broadcast team at the radio station where he was working, and during their chats, she told him about the importance of hearing treatments.
“You could say that she recruited me,” Barry admits. “I was reluctant at first, but she was persistent, and I’m grateful that she was.”
When he first went to the office for a hearing test, he was impressed by the team’s manner.
“Being around a medical professional can be intimidating for someone with a hearing loss because you want to be able to hear and understand everything that is being said,” he explains.
“But Dr. Duncan was patient, confident, and reassuring in the way she approached her work… The staff at Duncan Hearing Healthcare is also professional, friendly, and accommodating.”
Barry’s world has changed immensely since getting the right treatment. And the features on his current hearing aids have given him a huge number of amazing possibilities.
“I never have to struggle with telephones, as my calls go directly through my hearing aids,” he says. “I can also listen to the television and music at normal levels.”
“But most importantly, I have rediscovered sounds that I thought were gone for good – birds, crickets, the wind… Certain sounds go away, and you don’t realize that they have.”
Barry’s trusted relationship with Dr. Duncan has developed over the years. An advocate for people’s welfare in Haiti, he invited her over to the country to provide hearing tests and treatments to people following a series of natural disasters.
“The hearing clinics were held mainly outdoors in blistering heat and humidity using a gas-powered generator in some of the most impoverished and earthquake-ravaged sections of the island nation,” he explains.
“She tested hundreds of poor Haitians and fitted many with no-cost hearing aids.”
Today, his message to those who have concerns about their hearing but haven’t sought help is clear. “Don’t hide in the corner because you are unable to understand what is being said. Reclaim your life!” he says.
“I highly recommend Dr. Nancy Duncan and the fabulous crew at Duncan Hearing Healthcare. They changed my life.”
⋆⋆⋆⋆⋆
I’m so pleased being able to hear much better again
When I realized that I had a hearing loss, I felt that if didn’t get help to be able to hear, then one of the best parts of my life would be over. I was looking forward to my visit after reading so many wonderful reviews online. With my hearing aids, I’m so pleased being able to hear much better again. Duncan Hearing will work with you until you can hear at a good level again.
⋆⋆⋆⋆⋆
My hearing aids keep me safe by making me aware of sounds around me
My parents realized I had a hearing loss when I was 7 years old. I was curious about being able to hear things. Prior to visiting Duncan Hearing, I had done research, called ahead, and knew they provided the kind of hearing aid I wanted. The staff is very friendly.
My hearing aids keep me safe by making me aware of sounds around me (cars, alarms, people calling), and they also help me to lip read by giving me the vowels sounds I cannot hear. I would tell anyone who is considering an appointment to try it! The staff will treat you well and they have the desire to help you.
⋆⋆⋆⋆⋆
Moe would advise anyone to go to Duncan Hearing Healthcare
I went to Duncan Hearing Healthcare to stop the ringing in my ear. The team is very caring and professional. My hearing is a little better now. I would advise anyone to go there.
⋆⋆⋆⋆⋆
I would advise anyone who is thinking about making an appointment to make the call – you won’t regret it.
I started losing my hearing in my 20s, but it was very slow progress. That is why by the time I was 50, it was clear that I needed hearing aids. I am a retired acupuncturist and I especially needed to hear everything my patients were telling me. It was a bit hard to admit that I needed hearing aids at first, and I felt the stigma that I had to accept that I was getting older. But I persevered and now am very grateful that I overcame those fears.
Duncan Hearing Healthcare was the second hearing aid business I went to because I moved into the area after getting my first hearing aids at another facility. I had concerns that I may not be as happy with the results that I had with my first location, but it turned out that I was even more pleased with the results.
They were very professional and the quality of the hearing aids I received was far superior to the ones I received from my former location, for about the same price. My new hearing aids have been a game changer. It is so important to be connected to others in conversation because if you don’t have that, you with become withdrawn and disconnected to loved ones and others. They are very helpful to living a connected life.
I would advise anyone who is thinking about making an appointment to make the call – you won’t regret it. Also, when you get them [hearing aids], be patient. I have heard so many people who told me that they could not use them because they could not stand anything in their ears, or they were bothered by how loud they were.
All of this is true at first, but they have to be worn in order to have these symptoms go away, and they do go away if you wear them consistently. Don’t put them in a drawer and give up. Wear them every day and you will become as glad as I am that you did.
⋆⋆⋆⋆⋆
Duncan Hearing is not only a healthcare facility, but it is also a teaching resource
Before my appointment at Duncan Hearing, my biggest concern was the permanent change in my life because of needing to wear hearing aids. I was afraid of total hearing loss, like several people I know. At my first appointment, I was very impressed by how professional and knowledgeable every staff member I met at Duncan was. So genuinely kind and they instinctively could sense my fears, concerns, doubts, and sadness about my life changes before I had expressed anything. I felt at home instantly.
I struggle with memory due to head injuries and often forget to wear my hearing aids. On those days, the tinnitus is loud and constant through the day and night. When I do wear my aids, my right ear always feels itchy or like something is sticking in it. On the plus side, the ear ringing is very low, while sounds and voices are much easier to hear and understand.
I would tell anyone to trust Duncan Hearing. I was scared about going there, having my hearing tested, and worried about what the results would be. Duncan is not only a healthcare facility, but it is also a teaching resource. I learned about different tools for people with a hearing loss, different types of hearing aids, and various ways to cope with loss of hearing. I will be forever grateful for the care, kindness, and guidance that Duncan has shown me and how much my quality of life has improved.
⋆⋆⋆⋆⋆
With my hearing aids, I realized how much I had been missing in my life
I was in elementary school when I was first diagnosed with a hearing loss. I had failed a hearing test and was very confused because to me I was hearing as I always have. I didn’t have any worries before coming to Duncan Hearing because I already was using hearing devices. I was impressed with how friendly the staff were and I was under no pressure. With my hearing aids, I realized how much I had been missing in my life. I would highly recommend this facility and I have.
⋆⋆⋆⋆⋆
Nancy Duncan is the best!
I had a cold and ear infection, and I had total loss of hearing for one day. It never fully returned. A chain audiologist tried to rip me off by selling me a hearing aid before I even took a hearing test. However, Duncan Hearing quickly eased my concerns when she said I needed to see an ear/nose/throat doctor before getting a device. Their prices were also much more reasonable. Everyone made me feel relaxed.
Now, with my hearing aids, I can hear the TV without having it very loud. I have an app on my phone that allows me to adjust my device for the TV. We watch a lot of British shows and it helps with the accents.
Nancy Duncan is the best! I was having device issues when her office was closed during the pandemic. She came to my house, picked up the device, repaired it, and brought it back…while maintaining social distancing!
⋆⋆⋆⋆⋆
Susan was nervous before visiting Duncan Hearing Healthcare, but says ‘if you are thinking about visiting, go, you will not be sorry!’
I didn’t really realize that I had a hearing loss until I received my hearing aids and heard what I was missing. Before my first appointment, I didn’t know what to expect and I was nervous. With my hearing aids, I can hear all the things I have missed. If you are thinking about visiting Duncan Hearing, I say go – you will not be sorry. They listen and answer your questions.
⋆⋆⋆⋆⋆
Jordan’s hearing aids help him to hear better, ‘especially in school’
In kindergarten, I failed the hearing test. They gave me a cookie, so I liked it. My hearing aids help me to hear better, especially in school.
I would tell anyone to just go and try it.
⋆⋆⋆⋆⋆
Meet Paula – Also Known as ‘The Miracle’
Not long ago, I met someone who changed my whole outlook on life and left a lasting impact on me.
Usually, as an audiologist, I’m used to it being the other way around. But after reading her story, I’m sure you’ll all feel the same.
Paula, also known as “The Miracle,” has battled stage four cancer twice, all while keeping her head held high and continuing to keep a smile on her face.
She loves to travel, especially to Europe, and finds it difficult to choose between Ireland, Portugal and Italy as her favorite.
Speaking with the locals about their culture and history and participating in their community events is the way she prefers to learn. Winters are usually spent on the beaches of Florida.
As I sat down for an interview with her, her bubbly self shone through, and it was hard to believe that she’d fought her way through 4 different types of cancers. But that’s just the beginning of her story.
Throughout most of her working career, she worked for a community health center and was solely responsible for the public relations, marketing, and fundraising.
Unfortunately, as the years went by, one of the possible long-term implications of her chemotherapy left her with very poor hearing.
As Paula began to notice the deterioration in her hearing, she found that she was missing her grandchildren speaking.
She notes, “Children often say the cutest things, or the most precious things, and I don’t want to miss anything. I have quite an inquisitive nature, so I always want to be a part of the conversation.”
It also became a common occurrence for her to ask others to repeat themselves, especially at work, where she needed to be able to hear everything that’s being said.
“I didn’t realize how many times I was saying, ‘I’m sorry, what did you say?’
“It was my co-workers who noticed that I wasn’t hearing well and brought it to my attention,” Paula adds.
After this realization, she made the decision to go for a hearing test. However, this revealed another surprise.
“So, I went for a hearing test, and the otolaryngologist that I saw asked about my history and the drugs I was taking.
“She said one of them was bleomycin, which can cause hearing loss 20 to 30 years later. And it was perfect timing. The drug didn’t actually cause the hearing loss, but it was something that exacerbated it,” she explains.
It was by chance that Paula happened to know Nancy through her involvement in the Rotary Club, and she was aware of how good she was at her job.
“I knew Nancy as a fellow Rotarian, and I knew what a dedicated provider she was and how she was always so concerned about her patients.
“I needed two hearing aids, and I’m happy to say that it’s made a big difference in my life. I can’t imagine how I would be functioning without them,” she says.
At first, it can be intimidating visiting a clinic, but Paula received a warm welcome and was amazed by the service Nancy provided.
“She carefully, very carefully, selects staff members who are of the same mindset and the same personality. It’s a fun place to be.” Paula adds, “Everyone’s so personable and so accurate and so knowledgeable that’s it a pleasure to visit.”
While Paula’s life has been greatly improved by hearing aids, the next step is convincing her sister, who has bad hearing, to take the first step.
Paula reflects, “I don’t know if it’s fear. I have to talk very loudly with her and she’s missing so much! For a lot of people, it’s the feeling that it’s age-related and they’re afraid to speak up.”
Looking back on her journey with hearing, Paula has been amazed at the difference a small tool of technology can make. Not only has it allowed her to converse with friends and family easily, but she can also now enjoy all the wonderful sounds of nature.
“During a visit to Florida, I went outside on the patio one morning and found it to be strangely quiet. I suddenly realized I hadn’t put my hearing aids in. When I did, the chorus of birds singing and chirping, and the rustling of the palm trees was music to my ears!”
“There’s so many people that are missing out.”
I’m hoping that sharing my story encourages anyone who might be experiencing difficulty hearing to make an appointment with Duncan Hearing Healthcare today. Their remarkable staff and incredible technology will allow you to realize just what you’ve been missing.
⋆⋆⋆⋆⋆
I find them helpful.
Ron has known for years that he had a hearing loss. So, when he decided to seek treatment, he decided to give Duncan Hearing Healthcare a try.
Following a comprehensive hearing assessment, Ron was fitted with hearing aids. After not hearing well for so long, he describes having the hearing aids as “a learning curve for my brain.”
Ron gives Duncan Hearing Healthcare a 9/10 rating, saying, “I find them helpful, resourceful, there when I need them.”
⋆⋆⋆⋆⋆
I never knew so many things had sound!
When Sandy was six months old, she lost her hearing due to chicken pox. “I had been told in Boston, as a child, that there was nothing that could be done for nerve damage,” she recalls. “I was eight years old and was afraid I would have one of those old hearing aid horns!”
Sandy didn’t get her hearing aids until she was in her fifties. She had no qualms about visiting Duncan Hearing Health Care, as her parents had successfully benefited from Duncan’s services.
She was quite impressed at her first appointment, saying everything was “good.” Sandy says the staff were “polite, helpful, and caring.”
Today’s hearing technology has helped Sandy “in countless ways.” She adds, “I never knew so many things had sound! (Like toilet paper coming off a roll!) LOL!”
Rating Duncan Hearing Healthcare a 10/10, she encourages others to follow in her footsteps. “You won’t be sorry,” says Sandy.
⋆⋆⋆⋆⋆
Since getting hearing aids, I continue to enjoy theatre, opera, and family
I realized something was up with my ears when I started thinking that if I couldn’t hear my husband clearly, he’d return and repeat himself. I didn’t have any preconceived fears or concerns before contacting.
My first impression of Duncan Hearing was that it was a suitable place to start. Since getting hearing aids, I continue to enjoy theatre, opera, and family. To anyone concerned about their hearing, I’d say get your hearing checked.
⋆⋆⋆⋆⋆
I was impressed by the clear presentation of how hearing aids could benefit me and my lifestyle
About 6 years ago, before I retired, I had difficulty clearly understanding some words on phone calls with patients. I knew my hearing was declining and felt ready for hearing aids. My only concern was the cost. I was impressed by the clear presentation of how hearing aids could benefit me and my lifestyle. The audiologist and staff were warm and professional.
I’m able to hear conversations more clearly, and most of the time I forget that I’m wearing them. I encourage my family and friends to make an appointment with Duncan Hearing to learn about the possible benefits for them. We are all aging and living longer, so our quality of life is really important. We need to be able to hear to stay active and involved within our community.
⋆⋆⋆⋆⋆
Now, I can hear what people are saying and take part in the conversation
I had no preconceived fears or concerns before contacting Duncan hearing. My first impressions were that everyone was friendly and respectful. Now, I can hear what people are saying and take part in the conversation. To anyone concerned about their hearing, I’d say go for it, it will change your life.
⋆⋆⋆⋆⋆
We don’t realize over time how much we don’t hear and how often we have to ask somebody to repeat
My hearing loss has been gradual. More and more, I had to ask people to repeat themselves. I had no preconceived fears or concerns before contacting. My first impressions were very professional, organized, and they didn’t try to oversell me. Hearing aids have been especially helpful when watching TV. Because of all the background noise and music, sometimes it’s hard to hear the dialogue. I purchased the sound box that’s attached to my TV system, and it’s helped tremendously.
To anyone concerned about their hearing, I’d say definitely make an appointment and see how affected your hearing is. If it’s to the point where everyone is telling you that you have a hearing problem, you should really listen to them. We don’t realize over time how much we don’t hear and how often we have to ask somebody to repeat.
⋆⋆⋆⋆⋆
Wearing hearing aids has impacted my life big time
I realized something was up with my ears when people needed to look at me to understand. I didn’t have any preconceived fears or concerns before contacting Duncan Hearing.
My first impressions of the clinic were good. Wearing hearing aids has impacted my life big time. To anyone concerned about their hearing, I’d say go for it, don’t wait too long.
⋆⋆⋆⋆⋆
My hearing aids have given me the assurance that I’m always part of the conversation
Paula first became aware of her hearing loss when a concerned co-worker reached out to her. She recalls, “During a business meeting, a co-worker asked me if I realized how often I asked people to repeat themselves. It was a little embarrassing, but more importantly, I wondered how much I was missing during these important meetings.”
Prior to her appointment at Duncan Hearing Healthcare, Paula was feeling pretty calm. “I was neither fearful nor concerned because I was aware of the amazing reputation Nancy Duncan and her company had in our area,” she says.
As she expected, Paula’s first appointment went smoothly. She says, “I was most impressed with the staff’s professionalism and friendliness.”
Now, Paula finds she is able to fully participate in conversations. “My hearing aids have given me the assurance that I’m always part of the conversation and not just a bystander,” she says.
Paula rates Duncan Hearing Healthcare a 10/10 and advises potential patients, “If it’s professional, quality, and individualized care you’re looking for, call for an appointment today!”
⋆⋆⋆⋆⋆
Everyone was friendly and sincere
My parents noticed my hearing challenge at birth. When considering getting help, my main concern was the cost of services. My first impression of the clinic was that everyone was friendly and sincere. My hearing aid has made a big difference by letting me hear loud noises in the environment. To anyone concerned about their hearing, I’d say call them and make an appointment. They will not take advantage of you.
⋆⋆⋆⋆⋆
Since getting hearing aids, the impact has been great. I wear them all the time
I realized something was up with my ears 10 years ago. I didn’t have any preconceived fears or concerns before contacting Duncan Hearing. My first impression was excellent—they made you feel comfortable. Since getting hearing aids, the impact has been great. I wear them all the time. To anyone concerned about their hearing, I’d say they are very good with scheduling an appointment.
⋆⋆⋆⋆⋆
Wearing hearing aids has impacted my life for the better
My wife suggested it when I first realized something was up with my ears. I didn’t have any preconceived fears or concerns before contacting Duncan Hearing. My first impressions were that the place was professional, friendly, and clean. Wearing hearing aids has impacted my life for the better. To anyone concerned about their hearing, I’d say they’re the best.
⋆⋆⋆⋆⋆
It basically turned my world around
I had noticed that my hearing was not wonderful, but really didn’t want to admit it. My mother wore a hearing aid for many years, but I really didn’t want to look old. One evening, some of my children were here, and I realized I couldn’t hear my daughter at all. She is the soft-spoken one, the others not so much.
I had no preconceived fears or concerns before contacting Duncan Hearing. My first impression was delight. The staff is patient, kind, and very friendly. I actually look forward to my appointments. The change since getting hearing aids is stunning. I now can go anywhere and know that I can join in conversations. It basically turned my world around. Now I can hear my grandkids on their calls and FaceTime. I just need to fix that old woman that appears.
To anyone concerned about their hearing, I’d say just go. I have been working with an associate who has been hard of hearing for a number of years. Of course, I have been gently suggesting that she call Duncan. She just wasn’t ready. She had mentioned several times that her husband was having difficulty with her problem. Interestingly, she called me last week and wanted to know all about Duncan! Be gentle but consistent.
⋆⋆⋆⋆⋆
I was very thankful for the genuine caring that was exhibited
It started two years ago in the summer. Every time I would go in the pool, my ears would get blocked. I thought that my ears were just getting blocked, but I started to notice that I was having a problem understanding when kids were talking. My first impression of Duncan Hearing was that I was very thankful for the genuine caring that was exhibited.
I would absolutely recommend Duncan Hearing because I know that they are more concerned about the patient’s issues than making money. I know this because I recently had an issue with my health care provider not having a primary care physician who could approve treatments, so they said that they would postpone my next exam until I was assigned a new primary care physician so that my health insurance would pay for the exam and I would not have to pay for it myself.
⋆⋆⋆⋆⋆
Go and see what they can do for you and your hearing problem
I realized something was up with my ears when my TV was so loud that my neighbors complained. I didn’t have any preconceived fears or concerns before contacting Duncan Hearing. My first impression was that I just knew I was going to get the help I needed to have my hearing to where I could hear again. I have been wearing hearing aids for 4 or 5 years now. To anyone concerned about their hearing, I’d say go and see what they can do for you and your hearing problem.
⋆⋆⋆⋆⋆
The tears flowed because I realized I could finally hear a conversation clearly
I don’t remember when I first realized Ii had a hearing loss but it’s been years. Duncan Hearing makes everyone feel at ease. When Dr. Nancy Duncan did my hearing exam and then placed trial hearing aids in my ears, the tears flowed because I realized I could finally hear a conversation clearly and knew that I would finally be able to hear my grandchildren speaking to me. My first impression was that everyone was friendly, comfortable, and explained everything in a way a layperson could understand.
Your hearing is priceless, and now I can have a comfortable conversation with people without asking them to speak louder. To anyone concerned about their hearing, I’d say DO IT!!!! Go see Dr. Duncan! Her staff is trained well and makes you feel comfortable. I have always had the concern for hearing loss as it is genetic in my family. I have also had the concern of being hard of hearing leading to developing dementia because the loss of hearing can rewire the brain and lead to dementia.
⋆⋆⋆⋆⋆
To anyone concerned about their hearing, I’d say GO there!
I was told by my family members to turn down the TV constantly, so I started to really pay attention more to HOW I was hearing. I wouldn’t say I was deaf, it was more about hearing things/people clearly. Things just sounded far away, and during conversations, people’s speech sounded unclear. I had no preconceived fears or concerns before contacting. I loved Carrie Lewis immediately, and the office staff was so, so friendly.
The impact of hearing aids has been enormous. Sounds are back to sounding normal, and the TV volume is way down. I no longer have to ask my family and friends “what” or to repeat themselves. To anyone concerned about their hearing, I’d say GO there! It’s a pain-free experience!!
⋆⋆⋆⋆⋆
I can finally hear
When I was a kid, I remember I was in first grade when I started noticing I couldn’t hear very well. My biggest concern was why can’t I hear. I didn’t have any preconceived fears or concerns before contacting, none at all. I loved the environment. The staff listened to me and understood what I meant when I was explaining things that I felt didn’t make sense to anyone. They also made sure to explain everything to me and set me up for success.
Hearing aids have impacted my life in so many ways. I used to have them, but my domes kept getting stuck in my ears, so I stopped using them because it became an annoyance. Now, with my new hearing aids, it has changed my life for the better. I can hear things I wasn’t able to before, and I love that the app fits exactly my hearing issue. It really changed my life, honestly. I am able to hear comfortably and not have to ask a million times what someone is saying.
It really makes me emotional when I tried them on for the first time again in years, because I said, “I can finally hear.” I didn’t realize how loud the world is sometimes, ha ha. I still enjoy taking off my hearing aids and shutting off the sound, so to speak.
I would tell them, speak to your doctor and call Duncan and have them test your hearing to see where you’re at. I actually have already suggested it to a few people.
⋆⋆⋆⋆⋆
My first impressions were that they were professional yet friendly; a good combination
I was totally blind when I first noticed a loss of hearing. Since I’d lost my eyesight, I needed my hearing to pick up some of the slack; I needed excellent hearing, so I started to research the local specialists. I did worry that hearing specialists may not be equipped to handle those of us with vision challenges.
Duncan Hearing did a superb job of handling my anxieties and fears. My first impressions were that they were professional yet friendly; a good combination.
The extras that came with my hearing aids, the remote receiver in particular, have made some of my daily tasks easier. I can connect the remote to my computer (the speech synthesizer produces audible speech for me) and can also connect to my recorder, which allows me to read books and other recorded material without wearing headphones. Once set up, the remote can be easily removed and connected to another device.
I found Duncan Hearing to take my daily activities into account and to adjust my handling of the equipment to my capabilities.
⋆⋆⋆⋆⋆
My first impressions were that the staff were efficient, courteous, and provided good follow-up and communication
I was a college professor and started to not hear the students’ questions and comments as well as I had been. I also frequently misheard conversations, and the TV volume kept going up.
I wondered if hearing aids could really help, and I was also concerned about the cost and follow-up service. My first impressions were that the staff were efficient, courteous, and provided good follow-up and communication. I was very impressed with Dr. Carrie; she was professional, knowledgeable, patient, and kept me well informed.
Since getting hearing aids, conversation, TV watching, and live performances have much improved. To anyone concerned about their hearing, I’d say definitely get a consultation and testing. It’s well worth it. Best to expect that prices will reflect the high product value, performance, and expertise.
⋆⋆⋆⋆⋆
They fitted me with aids that are phenomenal
I realized my hearing loss in grammar school. I struggled without hearing aids until I was in my 40’s. I have had many types of aids, but when I went to Duncan Hearing, they fitted me with aids that are phenomenal. I depend on them so much that I do something I’m not supposed to do—I sleep with one hearing aid and have been doing so for over a year. That is how dependent they have become.
I had no fears, just wanted to get the right type of hearing aid for my hearing loss. My first impressions were that the whole staff were so helpful and went above and beyond in helping me with my issues. Now, I won’t leave home without them! They are a lifesaver. To anyone concerned about their hearing, I’d say go to them, you will not be disappointed.
⋆⋆⋆⋆⋆
I’d say get hearing aids! I’m trying to convince a friend now
My sister-in-law noticed my hearing loss, she put her hearing aid in my ear and wow, made an appointment right away, best thing I did, love my hearing aids!!! I had no preconceived fears or concerns before contacting.
My first impression was that it was very high tech! Hearing aids have impacted my life in an awesome way—no struggle to hear anymore. To anyone concerned about their hearing, I’d say get hearing aids! I’m trying to convince a friend now.
⋆⋆⋆⋆⋆
They are all caring and truly care about their patients. They are the best in my opinion
It was when I was missing out on a lot of conversations and just smiling so people wouldn’t know I couldn’t hear. I didn’t have any fear about visiting Duncan Hearing, I was just happy that I could be involved with conversations.
My first impression of the clinic was that it made it easy for me because my husband was a patient.
Since wearing hearing aids, it has opened a whole lot for me. I can hear what people are saying and asking me, and I don’t have to guess what’s going on. To anyone concerned about their hearing, I’d say be open, don’t worry if people know you need hearing aids.
I can’t say enough about the staff here at Duncan Hearing, they are all caring and truly care about their patients. They are the best in my opinion.
⋆⋆⋆⋆⋆
I’d say go do it, you’ll be happy
It was bad what I wasn’t hearing. My first impression of the Duncan Hearing was that everyone was very helpful. To anyone concerned about their hearing, I’d say go do it, you’ll be happy.
To anyone concerned about their hearing, I’d say go to Duncan Hearing —you’ll never know till you try.
⋆⋆⋆⋆⋆
Hearing aids have helped me not feel left out of group conversations
I first realized something was up with my ears when I couldn’t hear who was on the phone. I didn’t have any fears before contacting, but I was concerned about the difference in price from different suppliers and why, if they should do the same job. My first impressions were that everyone was very helpful and friendly. Hearing aids have helped me not feel left out of group conversations.
To anyone concerned about their hearing, I’d say go to Duncan Hearing —you’ll never know till you try.
⋆⋆⋆⋆⋆
They were very professional and very accommodating
I don’t remember the exact moment I realized something was up with my ears as I’ve dealt with it most of my adult life. My main concern was getting the best hearing improvement equipment. My first impression of the clinic was that they were very professional and very accommodating. Hearing aids have impacted my life by getting me connected with people. To anyone concerned about their hearing, I’d say go for it.
⋆⋆⋆⋆⋆
I absolutely LOVE them. I am in EVERY conversation at every moment
I probably first realized something was up with my ears when I was working and I realized I kept repeating the word “What.” No, I have worn hearing aids since 2013. I was impressed with the staff and their professionalism. They have maintained my quality of life.
I tell everyone who asks, I put my hearing aids on FIRST thing in the morning and I take them off just before I go to bed. I emphasize how important they are to keep me alert and aware of my surroundings. I have worn hearing aids since 2013……11 years now. I absolutely LOVE them. I am in EVERY conversation at every moment.
I tell people who are considering purchasing hearing aids, or who ask me about hearing aids how important they are in helping us stay alert and aware of our day-to-day tasks and surroundings. I so wish I could tell everyone how important your hearing is.
I have encouraged so many of my friends to have their hearing tested and they have finally had a hearing test and wear hearing aids. I am so willing to speak to anyone and encourage them to get a hearing test.
If you need hearing aids and do not wear them, you are heading to dementia……it is a proven fact that people who do not hear well, especially in a group, and do not wear hearing aids are most likely to develop some form or dementia.
⋆⋆⋆⋆⋆
I’d say visit them, do not be afraid
I first realized I had a hearing challenge when I couldn’t hear the priest in church or the people talking in class.
I didn’t have any preconceived fears or concerns before contacting the clinic. My first impression was how friendly everyone was. Since getting hearing aids, I can now hear what people are saying. To anyone concerned about their hearing, I’d say visit them, do not be afraid.
⋆⋆⋆⋆⋆
It’s an excellent choice to visit them
My first impressions of Duncan Hearing was that everyone was caring and friendly. Wearing hearing aids has changed my frustrations. To anyone concerned about their hearing, I’d say it’s an excellent choice to visit them.
⋆⋆⋆⋆⋆
Since wearing hearing aids, I’m no longer struggling to hear anyone’s conversations
I first realized something was up with my ears when I couldn’t make out the words clearly when people were talking. I had no preconceived fears or concerns before contacting the clinic. My first impressions were that everyone was very pleasant and helpful.
Since wearing hearing aids, I’m no longer struggling to hear anyone’s conversations. To anyone concerned about their hearing, I’d say there’s nothing to be concerned about when you go to Duncan Hearing Healthcare because they will take great care of you.
⋆⋆⋆⋆⋆
One thing I didn’t realize is that hearing loss can affect cognitive ability
I realized my hearing was compromised in my late 20’s to early 30’s. I waited way too long before getting checked but eventually did get my hearing checked by an ENT doctor in my early 50’s. I was referred to Duncan Hearing by the ENT doctor.
Now, I am 69 years old, and I wear hearing aids in both ears every day, all day—as they say, I wouldn’t leave home without them. I would tell anyone who is considering hearing aids to get them.
One thing I didn’t realize is that hearing loss can affect cognitive ability. This bit of information literally scared me into getting hearing aids. The other thing I would say is that hearing aids take a little time to get used to, so don’t get discouraged. It’s definitely a different experience at first, and one you need to stick with for the full benefit.
⋆⋆⋆⋆⋆
I would really appreciate it if you would personally recognize what she did for me. She deserves all the recognition she can get
“I have always been a fan of you and Duncan Hearing. I have now become an even bigger fan of Kimberly at your Fall River office.
SHE SAVED MY HEARING!!!
My right ear has gotten progressively worse. Fortunately, I have the ReSound app and I can adjust my hearing aid to watch TV. Unfortunately, I was still having trouble hearing my husband (purposely? LOL). During my last visit, Kimberly looked in my ear and discovered that my eardrum was perforated. I actually have pictures of it.
I had a tube inserted 3 years ago by another doctor. After his practice was terminated, I transferred to Dr. Illana Feinerman in Dartmouth. The tube was coming out, so she removed it. Apparently the hole never healed. Kimberly advised me to make an appointment with Dr. Feinerman as soon as possible. She said that skin could be grafted to repair the hole.
My surgery was yesterday. I have lowered the volume on my hearing aid considerably, and I keep hearing sounds that I could never hear and have determine what they are. I have lowered the volume on the TV from 12 or 13 to 8 or 9! Would you believe I keep asking my husband to stop talking so loudly!!!
This is a miracle!
I will be going for a follow-up on April 14 for a hearing exam to see how much of an improvement I have. Dr. Feinerman hoped that my hearing would go from 70 to 40-50.
I have an appointment with Kimberly on March 31. In the meantime, I would really appreciate it if you would personally recognize what she did for me. She deserves all the recognition she can get.
Thank you!”
⋆⋆⋆⋆⋆
I like how it links to my phone to be able to adjust them if need be
I felt scared and nervous when I realized that I might have a hearing loss. I was worried that there was nothing that would help and losing my hearing in both ears. The team at Duncan Hearing is nice, friendly, and sincere.
With my hearing aids, I can hear more clearly and I like how it links to my phone to be able to adjust them if need be. Duncan Hearing is a great place to go. The people are nice, there’s no wait time usually, and they are helpful and comforting.
⋆⋆⋆⋆⋆
My appointment was right when lockdown ended and I was impressed with the precautions they took for my safety
My tinnitus gradually got worse, but I didn’t realize I had a hearing loss. I didn’t have any worries about my first visit related to testing, etc. – just COVID-related fears at the time, but they take extra precautions. My appointment was right when lockdown ended and I was impressed with the precautions they took for my safety.
My hearing aids help me to deal with tinnitus and having conversations with people is much easier. If you are thinking about booking an appointment, go get a test to see where your baseline is at. My hearing has already regressed between my last two tests.
⋆⋆⋆⋆⋆
Germaine is much happier wearing hearing aids
I knew I was having some difficulty hearing, but when for the first time I could not hear my microwave beeping, it was pretty scary. Before my appointment, I was wondering about how I would do on the hearing test and if I could adapt to wearing hearing aids. I was concerned if I could even get them into my ears properly.
I felt ‘at home’ at Duncan Hearing Healthcare from my very first visit. I felt comfortable with the staff and the audiologist, and that helped to allay my fears. I’m much happier when I am wearing my hearing aids. I feel more relaxed because I can hear so much better without having to strain to hear a person speaking and missing some of their words as I had in the past.
I would tell anyone who is thinking about getting a hearing test, ‘Go For It!’ Put your fears aside because they are no longer a part of your life when you have Duncan Hearing Healthcare helping you to live a much better and happier life!!!
⋆⋆⋆⋆⋆
Elaine would recommend Duncan Hearing Healthcare
I first noticed that I have a hearing loss a few years ago. Before visiting Duncan Hearing, I was concerned about the money involved for the hearing aids and services. The team are friendly and very informative. My hearing aids help in group situations and when watching TV. I would recommend Duncan Hearing.
⋆⋆⋆⋆⋆
Jackie was an excellent and well informed person and I felt completely comfortable with her.
I realized that I was ignoring the fact that I couldn’t hear. I probably wouldn’t have come to Duncan Hearing, but I heard a rave review from a friend of my daughter. Jackie was an excellent and well informed person and I felt completely comfortable with her.
I can’t describe how wonderful it is to hear again and pretend I’m hearing. If you are thinking of visiting Duncan Hearing, you couldn’t find a more advanced, knowledgeable staff around.
⋆⋆⋆⋆⋆
We are making real progress, the value Kim brings is clearly superior to buying over the counter hearing aids.
I’m writing to you in regard to Kim Duclos who has become my hearing consultant since Jackie Stagg left. I would email Kim directly but I don’t have her address.
I want to let her know how much I appreciate all she is doing to help me with my hearing aids. She is patient and kind. She is resourceful and insightful. I am very happy to have her work with me.
As you know, I am a musician, composer for TV and video, producer, performer. I am trying to do all this while coping with moderate to severe hearing loss, never mind just trying to hear TV and my wife.
Kim has put up with me for several appointments now. She’s good. We are making real progress.
Feel free to post my comments. The value she brings is clearly superior to buying over the counter hearing aids.
⋆⋆⋆⋆⋆
I no longer have to ask people to repeat themselves.
Eliza became aware of her hearing loss through her interactions at work. She says, “I remember my fellow office workers telling me that I had a hearing loss because I was always asking them to repeat what they had said.”
Prior to visiting Duncan Hearing Healthcare, Eliza’s biggest concern was the cost. However, she notes, “Duncan offered an easy payment plan with no interest.”
Recalling her first appointment, Eliza says, “I was first impressed with Dr. Carrie Lewis! She explained how important it is to work with a doctor of audiology, the relationship of words being understood by the brain, how hearing aids work, and the meaning of the testing. She was so thorough, and I felt as though I was really in good hands.”
Life is much easier now for Eliza with her new hearing aids. “I no longer have to ask people to repeat themselves. Watching TV is also a whole new adventure!” she says.
Eliza rates Duncan Hearing Healthcare a 10/10 and highly recommends them. In fact, she adds, “I have already told some friends who I know have a hearing loss to call Duncan. One that I know of has and was very happy!”
⋆⋆⋆⋆⋆
You can’t go wrong.
Nancy’s hearing loss was a result of an accident from many years ago. She says, “At age 35, I went through a battery of hearing tests and found I had a profound hearing loss in my left ear due to a sliding accident I had in my younger years.”
Upon visiting Duncan Hearing Healthcare, Nancy says, “They were very careful and explained everything well.”
Nancy is pleased with her new hearing aids. “They have made a huge difference in my hearing. I also like the Bluetooth capability to work with my phone,” she remarks.
Since getting her hearing aids, Nancy has also become more aware of others around her who are struggling with their own hearing. She says, “I find others asking ‘What?’ all the time.”
Nancy rates Duncan Hearing Healthcare a 9/10. So, what’s her advice to others who are contemplating an appointment? “Try it. You can’t go wrong.”
⋆⋆⋆⋆⋆
I can actually hear what is being said.
Prior to coming to Duncan Hearing Healthcare, Germaine had some preconceived fears. She was concerned about “where to turn for an expert diagnosis of the correct level of my hearing loss and the proper fitting of hearing aids for me.”
Yet once at Duncan, those fears quickly vanished. Germaine recalls, “Everyone was most helpful and congenial and easy to work with.”
During her first appointment, Germaine had a comprehensive hearing assessment, where her hearing was thoroughly tested, and her lifestyle and personal needs were specifically addressed.
Now, life with her new hearing aids couldn’t be better. “I’m more relaxed when wearing my hearing aids because I can actually hear what is being said.”
Germaine gives Duncan Hearing Healthcare a 10/10 rating, and she has many more positive things to say about her experience in hopes of encouraging others to book an appointment.
“Duncan Hearing Healthcare gives you the important thing necessary when investing in hearing aids: SERVICE!!! At Duncan’s, you get the ‘MISSING PIECE OF THE PUZZLE WHEN BUYING HEARING AIDS.’ Without it, you will also be without the knowledge that Duncan possesses. You will not have the ‘missing link’ you need to be satisfied with your hearing aids,” Germaine concludes.
⋆⋆⋆⋆⋆
Very impressed.
Anonymous was in their early forties when they began having hearing difficulties. An audiologist assessment resulted in Anonymous being fitted with their first device. Anonymous says, “Oh what a difference it made in both my work and social settings.”
So, when Anonymous visited Duncan Hearing Healthcare for the first time, they had no reservations. They had been following Dr. Duncan for quite some time and “felt very confident in the practice.” They were “very impressed with the clinical assessment and subsequent treatment plan.”
Anonymous is thrilled with the care and devices recommended by Duncan Hearing. “I can’t begin to say how my hearing aids have indeed become my social lifeline.”
Giving Duncan Hearing a 10/10 rating, Anonymous has these words of wisdom for potential patients:
“While it takes patience to adapt, the end result is rewarding. I would encourage them to have a thorough and in-depth clinical discussion and evaluation. Hearing issues can be very complex and individual assessment is critical.”
⋆⋆⋆⋆⋆
They changed my life.
Alan’s hearing loss began at an early age, and it was something he struggled with for many years before he sought treatment.
He recalls, “I was a young age of eight when I first noticed. However, throughout the years, my hearing got worse.”
It turns out embarrassment was a huge contributor to his hesitancy – and this embarrassment remained even after he was fitted with hearing aids. Alan says, “I was embarrassed at first of having OTE devices, so I got ITE devices.”
When Alan came to Duncan Hearing Healthcare, the team helped Alan to view hearing aids in a different light. He says, “Duncan Hearing gave me options.
However, they allowed me to see the difference in devices and the benefits it would have for me, allowing me to get over my embarrassing fears.”
Now, Alan is thankful for his hearing aids and says, “I don’t do anything without them!”
Alan gives Duncan Hearing Healthcare a 10/10 rating. When asked what he would say to others in a similar situation, Alan replies, “I would say allow them to show you the difference in your hearing based off of what they know. They changed my life with the advice given.”
⋆⋆⋆⋆⋆
I can now hear everything!
Mike first noticed he had a hearing loss when conversations weren’t flowing smoothly. He says, “I was missing words and sentences when people were speaking to me.”
Prior to visiting Duncan Hearing Healthcare, his number one concern was the cost.
However, Mike found everyone at Duncan Hearing to be really supportive. “They were very caring, professional, and not pushy,” he recalls.
Mike says his new devices have changed his life “tremendously.” He says, “I can now hear everything!”
Rating Duncan Hearing Healthcare a 10/10, he encourages others, “Make an appointment immediately!”
⋆⋆⋆⋆⋆
Great care.
Lauren has had a hearing loss since she was one years old. She was referred to Duncan Hearing Healthcare by another audiologist.
She describes her experience with Duncan Hearing as “professional and knowledgeable” and is overall happy with the care she’s received.
Lauren says her new hearing aids have helped her “definitely for the better.”
Rating Duncan Hearing Healthcare a 10/10, she highly recommends them to others, saying that “they will get great care.” She adds, “They spend a lot of time with you, so you are fitted right.”
⋆⋆⋆⋆⋆
I highly recommend Duncan for an exam.
Amy has had a hearing loss since childhood. So, when she came to Duncan Hearing Healthcare, she didn’t have any concerns.
According to Amy, the staff is “friendly and helpful,” and she says, “If you’re concerned, I highly recommend Duncan for an exam. The staff is friendly and can answer any question you may have.”
⋆⋆⋆⋆⋆
Very caring and compassionate.
When Elizabeth decided it was time to get hearing aids, she says she was “worried and concerned with the cosmetic aspect” before visiting Duncan Hearing Healthcare.
However, she went ahead with her appointment and found the team to be “very caring and compassionate.” Following her comprehensive hearing assessment, the best devices were recommended for her unique hearing needs.
Elizabeth is pleased with her new devices and says they’ve “helped in everyday living.”
She highly recommends Duncan Hearing Healthcare to others, giving them a 10/10 rating. Elizabeth encourages others to make an appointment, saying, “Absolutely go. They are very knowledgeable and caring.”
⋆⋆⋆⋆⋆
I could not have asked for better people.
The journey to better hearing relies heavily on the expertise, care, and support of the audiologist and the time they spend to ensure each patient’s unique hearing goals are achieved.
David S. Amett, a retired lawyer from Falmouth, knows this all too well.
He recently completed the initial phase of his hearing aids purchase from Duncan Hearing Healthcare’s new N. Falmouth office and considers it his “graduation” from his hearing aid training and fitting. David is also eager to share his appreciation for the in-depth care he received.
Reflecting on his experience, David couldn’t be happier with his new devices and the Duncan Hearing team. Both Shantelle Pimentel, HIS in training, and Dr. Jessica Soccio have left an everlasting impression on him.
“Jessica and Shantelle have been fabulous,” he shares. “Not only have they always been able to answer my questions and solve any problems with the hearing aids and related equipment, but they are also warm and interested for the entire time that I spend with them.
“They are both excellent teachers and they have worked really well together to make my experience pleasant and successful. I could not have asked for better people than these two.”
David is extremely grateful for Shantelle’s positivity and how she puts patients at ease. “I think that Duncan Hearing is lucky to have Shantelle,” he says. “She is already entirely capable, and her pleasant and helpful way of working with a client is all that one would ask for.”
He also credits Dr. Jessica for the detailed attention and care she invested into his hearing health. Thanks to her, David now has a clearer understanding of the amazing technology that’s packed into his small devices. This knowledge ensures that David gets the most out of his new hearing aids.
“Dr. Jessica Soccio deserves a special word or two,” he notes. “She took me through the entire process with both mastery of the hearing aids and related equipment.”
David adds, “She was also patient and responsive to all of my beginner’s questions. I actually felt encouraged to ask anything on my mind, no matter how basic. Dr. Jess handled this part of her work gracefully but also taught from her long experience and education when that was the proper way to help me to understand something.”
The individual attention David receives at Duncan Hearing is undoubtedly a highlight of his ongoing care as he rediscovers the world of sound with a bright future ahead.
And he is not the only one.
“I think that Dr. Jess likes the small human interactions where she’s just helping one of Duncan’s clients,” he muses, “but I would guess she should be headed for greater and greater responsibilities within Duncan. Jess is really wonderful to work with.”
David doesn’t hesitate to recommend Duncan Hearing to potential patients, and he hopes others will follow in his footsteps. He says Shantalle and Dr. Jessica’s “wonderful attitude is shared by the entire staff at the office,” and he concludes, “Everyone is as helpful and friendly as they can be.”
⋆⋆⋆⋆⋆
Former Secretary Of US Navy Opens Up About His Hearing Loss Journey
What happens when hearing loss happens to someone who is used to helping other people? How does a person who is strong-willed and able to overcome so many of life’s other challenges cope with hearing loss?
Luckily, we were able to ask a real-life hero, Bill Middendorf ourselves, as he has been a patient at Duncan Hearing Healthcare and has entrusted us to help with his hearing loss. Mr Middendorf served in the US Navy in Pacific in World War II and then became Secretary of the U.S. Navy during the 1970’s.