Jessica Soccio, Au.D.

Home » Meet The Team » Jessica Soccio, Au.D.

Jessica Soccio, Au.D.

Audiologist

Dr. Jessica Soccio, Au.D. of Duncan Hearing Healthcare

Jessica grew up in Cranston, Rhode Island and graduated with a Bachelor of Science in communication disorders from the University of Rhode Island. She then went onto gain her Doctor of Audiology from Nova Southeastern University and lives in Falmouth.

Jessica attended a class in audiology/speech pathology and realized that becoming an audiologist was the perfect fit for her. Her day-to-day responsibilities consist of any combination of the following: diagnostic hearing evaluations, counseling, hearing aid recommendations, and device fittings.

Jessica loves being able to work with people and building long-lasting relationships with patients. Her favorite part of being an audiologist is the satisfaction that comes from improving the lives of others.

Outside of work, Jessica loves spending time with her son cuddling and playing as well as going out for walks. She also enjoys trips to the beach.

If you could have dinner with one person (dead or alive) who would it be?

I would pick two people, my father’s parents - my grandmother and grandfather. They both passed away when my father was a child. He does not remember much about either of them, so I don’t know much about either of them. I would love to find out who they were and hear stories about my father’s life growing up. It’s always been a mystery to me and meeting them would be an amazing experience.

What is your favorite sports team?

Patriots and Bruins.

What is your favorite food?

Anything Italian.

If you could travel anywhere in the world, where would you go?

Sicily and Italy.

What’s your all-time favorite TV show/series?

90-Day Fiancé

Book a Hearing
Assessment

There is no better time than today to start down the path to better hearing with Duncan Hearing Healthcare by using our form to book a hearing assessment.

Patient Care Coordinator at a Fast-Growing and Locally Respected Hearing Care Practice

This isn’t just a “job”. It’s an opportunity to be part of a locally respected and passionate group of people that have built a stellar reputation as the most caring, trustworthy, and experienced audiological groups in Fall River, Dartmouth, and Hyannis.

We’re now seeking somebody that wants to join our “family” and shows the same commitment that we show our staff and be part of shaping our future, as a Patient Care Coordinator.

We have 3 positions to fill, 1 full time, 1 part time with the opportunity to grow into a full time role, and 1 part time.

==

If you want to know more about who we are and whether our company culture is right for you, before further investing your time in this job advert, then please click here.

==

As you’re still reading, you must like what you’ve seen.

The truth is, we’ve developed a very special culture, and we’re absolutely committed to maintaining it. The person that we hire must be a great fit, and we’re prepared to wait until the perfect match comes along.

Although your experience plays a key role in this process, your personality traits and attitude are the number one priority. If this is how your co-workers and friends would describe you, then we may be the ideal match:

Always happy, smiles a lot, positive attitude, always a pleasure to be around.
Friendly, warm, an extrovert, a people person – this comes across the very first time you meet someone, even on the telephone.
Patient, compassionate, helpful especially with older people. Even temperament, calm, always pleasant, unflappable. Has a knack for being able to turn a frown into a smile.
Committed, dedicated, a great teammate, pitches in without being asked, puts team accomplishments ahead of individual accomplishments.
Accurate, detailed, gets things right, double checks their own work, makes very few mistakes
Owns it, credits others for successes, and accepts responsibility for failures. Always finds a constructive way to solve a problem.
Coachable, doesn’t get defensive, accepts feedback with a positive attitude. Always looking for ways to grow and improve.
Reliable, dependable, doesn’t just arrive on time, but often comes in a little early to make sure they’re prepared for the day; willing to stay late when there’s work that needs to be done.

These statements also describe the people you’ll be working alongside, meaning that you’ll quickly discover that this is much more than a group of co-workers, it feels like a family.

We have spoken about whether you’re the right fit for this role and you’re still reading which indicates that you have the personality traits/attitude that we’re looking for. So, let’s now look at the specific duties of the role.

As a Patient Care Coordinator the right candidate will play a critical role in helping deliver patient success.

You will be playing a critical role in helping patients and being the problem solver that ensures patients remain happy, the audiologists can deliver hearing healthcare, and the business runs seamlessly.

Duties include:

Scheduling & confirming patient appointments, check-ups and physician referrals.
Ultilize electronic database system
Managing phone calls, checking messages, returning missed calls, changing greeting when necessary
Checking patients in & out of appointments
Working directly with insurance companies to determine patient specific coverage and understanding current HIPAA laws
Insurance billing
Data entry & record keeping
Troubleshooting minor hearing aid issues
Collecting and recording payments

If the above sounds like the kind of role that you have been waiting for, at the type of practice that you want to be part of, then here’s what we’re looking for from you.

Strong interest in patient care and hearing health
Knowledge of Microsoft Office
Experience with electronic database systems

You’re still here, so you must like the sound of our company culture, believe you’re the right personality fit for the role, and have the experience/qualifications that we’re looking for.

Finally, let’s discuss the wage and benefits of being part of this journey.

The salary is negotiable based on experience and includes a structured career-journey for growth that can see our experienced members of the team working their way through different wage brackets, as well as benefiting from a high-rewarding commission structure.

Additional benefits include:

Life insurance
Paid time off
Retirement plan

The working schedule is:

8 hour shift for full time employees
Day shift
Monday to Friday

If you believe that this is the right fit for both you and us, then we would love to talk.

Please send your resume over as well as any additional information that you believe will make you stand out and capture our attention.

We very much look forward to hearing from you.