Custom made by ReSound | Is This the Next Generation in Custom Hearing Aids?

07/04/2022 | Hearing Aids, Industry News, Patient Resources, Technology

On June 16th, 2021 – GN Hearing (ReSound) published a press release that shared that they are soon to launch their brand new fully-custom rechargeable hearing aid called Custom made by ReSound.

Supporting wireless streaming from both iOS and Android and built for all-day use, it’s a robust, stylish, and water-resistant design that feels like the start of a new generation of custom hearing aids.

The most notable innovations as detailed in the press release are:

  • Rechargeable batteries that offer up to 24 hours of use-time from a single charge when streaming all day, through an industry-first Custom charger that contains two specifically created inserts that match the shape of each hearing aid.
  • A new modern-design ‘push button’ that is accessible over a much larger portion of the faceplate, ideally for people with dexterity issues.
  • A 30% improvement in speech understanding in noise- and 1-2 dB more directional benefit compared to ReSound’s previous custom product (the LiNX Quattro).

With every ear being different, Custom relies on precise rendering of your ear canals which is either taken digitally or by using a silicone impression material. Using this, your devices are custom-made uniquely for you.

This ensures that you can comfortably wear your devices all day long.

What Does Dr. Nancy Duncan Think?

We are so excited for this product to be released.  We have had many patients who wanted an in-the-ear product but also a rechargeable product.

This will be so helpful for those patients, especially individuals who have been struggling to use masks with over-the-ear hearing devices.

Are They the Right Solution for You?

Custom made by ReSound could be an ideal solution for many different people, but notable stand-outs include:

  • Previous Custom Users – those of us that are currently wearing customs with no interest in the RIC (Receiver In Canal) style.
  • Dexterity – if you or a loved one have challenges with dexterity, then it can be challenging to do the traditional “two-step” required to insert a Receiver-in-Canal device. Custom made by ReSound is a much simpler solution.
  • Outdoor enthusiasts – if you enjoy walking or outdoor activities, then a Receiver-in-Canal style device that sits at the top of your ear can result in a difficult experience in a windy environment. Custom made by ReSound is also water resistant.
  • Mask wearers – Custom made by ReSound sits within your ear which ensures you’re not facing the challenges of traditional hearing aids when wearing a face mask.
  • Landline phone users – if you use a landline phone or find yourself regularly on calls through work, then Receiver-in-Canal hearing aids result in you holding your handset unnaturally due to the microphone being at the top of your ear. Custom made by ReSound allows you to use your phone much more naturally.

Your Next Steps

Although the official launch date of these devices has not yet been specified, we expect that these will be available in late August/early September.

If you are interested in discussing whether Custom made by ReSound is right for you, and scheduling an appointment to discuss your circumstances, then you can call us at one of our three locations or schedule your appointment by clicking here.

This unique style feels like a new generation of custom hearing aids, and we’re very excited to get our hands on this technology.

Do you know somebody that needs to see this? Why not share it?

Nancy Duncan, Au.D.

Dr. Nancy Duncan graduated from Somerset High, Somerset, MA in 1991 and received her B.S. in communication disorders and psychology from Worcester State College. Her master of science in audiology was awarded at the University of Arkansas in 1997, after which she worked for several private audiology practices in Arkansas, Rhode Island, and Massachusetts. Returning to the area in 2003, Dr. Duncan founded Duncan Hearing Healthcare, allowing her to apply her passion to her community through rehabilitative audiology and individual patient care. She earned her clinical doctorate in audiology degree from the Pennsylvania College of Optometry (now Salus University) in 2005. Her passion for her family and community is an integral part of what drives her to provide trustworthy, professional hearing healthcare to her patients.

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    Patient Care Coordinator Required to Join Winning Team

    Duncan Hearing Healthcare is in search of a Patient Care Coordinator to join our amazing team in Fall River, Massachusetts. It’s an opportunity to be part of a nationally respected team of passionate people who have built a stellar reputation as the most caring, trustworthy, and experienced hearing care experts in Massachusetts.

    We’re now seeking someone that wants to join our work family, show us the commitment that we’ll show them and be part of shaping our future, as one of our patient care coordinators.

    To join our team, we care much more about you, your personality, and your career ambitions. From our experience, a great patient care coordinator cares more about people than anything else, they feel a duty to help others, and they’re often willing to go far beyond normal expectations to delight their patients.

    If this is how your co-workers and friends would describe you, we’d like to meet you:

    • Positive attitude, always a pleasure to be around, great sense of humor
    • Friendly, warm, a people person – and comes across the very first time you meet someone, even on the telephone
    • Patient, compassionate, helpful especially with older people. Even temperament, calm, always pleasant, unflappable. Has a knack for being able to turn a frown into a smile
    • Committed, dedicated, a great teammate, pitches in without being asked, puts team accomplishments ahead of individual accomplishments
    • Accurate, detailed, gets things right, double checks their own work, makes very few mistakes
    • Owns it: accepts responsibility, credits others for successes and accepts responsibility for failures. Always finds a constructive way to solve a problem
    • Coachable, doesn’t get defensive, accepts feedback with a positive attitude. Always looking for ways to grow and improve
    • Reliable, dependable, doesn’t just arrive on time: often comes in a little early to make sure they’re prepared for the day; willing to stay late when there’s work that needs to be done

    These statements also describe the people you’ll be working with in our office. It’s the kind of culture we’ve developed, and we’re absolutely committed to maintaining that culture.

    The person we hire has to be a great fit, and we’re prepared to wait until the perfect match comes along.

    This isn’t just a job: it’s a commitment to a team, serving a real purpose, helping people stay connected with their loved ones and enjoy life.

    If that appeals to you, and the above description made you say “Hey! That’s me!”, then we’d love to talk. We want to see your resume, so send that along! We are so excited to find the right fit for this position!
    Job Type: Full-time, 9-5, M-F, Competitive base salary (depending on experience) plus Commissions/Bonuses, Benefits including 401k available, paid holidays off, PTO included

    Experience required in the following areas:

    • Excellent customer service experience is essential!
    • Insurance verification experience is beneficial